-
January 2024 by Janet Sell
I purchased a car from Hawkins several years ago. Troy Sunken was very knowledgeable and helped the process go so smoothly that when I decided to upgrade recently, I went back to Troy and had the same great service.
-
January 2024 by Jennifer Ankeny
I recently purchased a 2024 Chevy Equinox and had an excellent experience. Troy Sunken was informative and streamlined the whole process. There were several rebate offers he helped me utilize, and an issue with the title of my trade in was easily worked out. I would gladly buy from Hawkins and Troy Sunken again, in the future.
-
January 2024 by Margaret Nelson
My purchase of a new vehicle at Hawkins Chevrolet was an easy process, they were accommodating, easy to work with and great at communicating! My sales representative Troy Sunken was great! Overall, a very smooth transaction.
-
December 2023 by Kayla Gengler
Bought a vehicle from this dealership 2 years ago as a single mother was so excited. They promised the moon and the stars and within the first couple weeks of having it the engine blew up. They offered to cover 60% of the repairs and had it for months. Every time I got it back there was something wrong. Blown head gasket, was smoking white out of the tail pipe. They claimed to have fixed it all and it was in good running condition and should be no more issues and then it started on fire while I was driving it. I have never been so upset with a dealership in my life! I’ll never buy from them again. So just beware!
-
December 2023 by Adrienne Robinson
If you want receive your title and register your car in a timely manner, then Hawkins Chevrolet is probably NOT the place for you.It took almost THREE MONTHS to register my car. I gave them a cashiers check and they told me they had to wait ten days to send the title to me in the mail. They then Lost my title in the mail. It took two months to mail the new title and even longer to mail the lien release. I understand that they can only send things out as fast as they received them, but the situation has been extremely frustrating. After going to the DOT for a second time, I was told that the dealership filled out the title incorrectly and was still unable to register my car. My bank also sent an alarming letter due to my inability to register the car.The sales person I work with was really great and I absolutely love my car. However my experience here has definitely been affected by my inability to register my car due to the faults of the dealership.Edit: Thank you for the reply. Anna only called once asking about the country for both of my addresses, which is the same for both. I emailed you guys a day before this reply was made with that information.
-
December 2023 by Derrick Bacha
Hawkins Chevrolet and Troy Sunken did a good job working with me to get the deal done. There were no surprises as I drove over 3 hours to their dealership. Great job Troy and team.
-
December 2023 by Connie Havnen-Gustafson
We bought a 2022 Jeep Grand Cherokee L a couple weeks ago and love the vehicle. Thomas Havnen answered all our questions and made the whole buying process simple and fast. We would highly recommend Thomas Havnen for all your vehicle needs!
-
December 2023 by Maribel C
Troy Sunken was extremely helpful from the get go. Keeping updated and what was needed and what to expect. Once he pay off the Colorado, I will definitely be purchasing again.
-
October 2023 by Sandy G.
I had a half hour window appointment. Said I would be there between certain times. When I got there, 2 guys were doing nothing. They were going to find out who should help me. I told them I would be at the car. When the correct sales guy showed up, he knew nothing about the vehicle. Then it didn't start. The fluids had gunk in them, so obviously they hadn't done any real checkup on it. The jump starter didn't get the truck going so we had seen enough and left. Oh, and the truck was overpriced in the first place! No preparedness at this dealership. How did they have 5 stars? I couldn't tell you!
-
October 2023 by Terry Adams
We first bought 2009 GMC yokon EL from them and they lied to us about puting a rear back up cam ! Never did it. Six years later afterwards We forgave them and we bought a 2018 Traverse And we took it in for a break noise that they said they could not find. I ended up having to pay over 900 in parts and I did labor myself and found that there were warped rotors and burnt pads ! They said they would take care of us and they lied they also promised us Second, keypad and still to this day has not ordered one or given it to us. Or even called us to let know . There are a bunch of liars over there at hawkins chevrolet in fairmont and I would recommend not buying a car from anybody in fairmont other than Your local Chrysler dealership, she Jeff Millitello Is the only honest car dealer in this Midwest area? Sincerely terry And jessica adams!
-
October 2023 by Jim R
I had a 9 o'clock appointment on Friday 9/16 to get something fixed I was told it would take about an hour. I came back 1 1/2 hour later and I was told it was not started because it was not covered under warranty and how much it would cost. I said go ahead and he said it would take about 2 hours. I came back in 2 hours and they were not done and it would be another 2 hours and he would call me. 3:15 he called and said it was done. The problem was diagnosed on Monday 9/11 when I had my Acadia serviced and I expected them to start working on it at 9:00 and not have to diagnose it again. I will not deal with your service advisor Tanner Rank again.
-
October 2023 by Kegan Frandle
They weren't willing to negotiate price even with that I put into what I was trying to sell. They never once came to talk to me or invited me into there office until they showed me numbers, once they did they low balled me so much I'd still owe way too much on it.
-
August 2023 by Bess Johnson
Bailey Webber and everyone at Hawkins Chevrolet are absolutely wonderful to work with - the best car buying experience I’ve ever had. Your knowledge, expertise, honesty and professional attitude can't be found anywhere else. I felt no pressure to buy. I am impressed with both the vehicle and the sales service I received from you. Bailey was quick to follow up with me when I had a few questions after having the vehicle a few days. When friends and family ask where I bought from, I don’t hesitate to say Hawkins and will continue to do so. Thank you so much for helping me find my dream car!
-
August 2023 by Tony Plagge
My truck broke down and was looking for a new one anyway. Stoped in and they had close to what I wanted. Made a deal and was on the road in two hours. Very friendly staff. Would recommend this dealer to anyone.
-
August 2023 by Gerold Lewis
Thanks to Hawkins Chevrolet and Bailey Webb who helped me get a 2004 Toyota 4runner that's 4wd. Really like this vehicle. Really enjoying it. Your company is great and everyone is asking me about it and told them to go there to you. I also will be planning on going back when I need another vehicle, as for now, this one is great.