“Hi, my name is RobbieI'm a customer at Douglas Jewerler. The service is great. I've always felt comfortable leaving my jewelry there for needed repairs or alterations. Service is good and staff is informative. I recommend Douglas for all your qualify purchases and repairs!”
“Later edit: After getting a reply to this review with the contact email I have received my tutorial and a refund for the second tutorial. I have raised my rating to only 4 stars because the tutorial should be available to download immediately so the link should either be fixed or you should change the host provider for the files.
Original review: Terrible experience. I have bought a tutorial twice hoping I would receive my PDF files but every time I get an error. I have contacted the shop through their website chat and I haven’t received a response even though a week has passed. I do not recommend buying their tutorials unless you want to pay for absolutely nothing.”
“I needed a ring resized and was super pleased with the quality of the repair, prompt service and turnaround time, price and customer service. While I don't 'need' any new fine jewelry, this is definitely the place I would go. Beautiful inventory.”