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January 2024 by qiah baxter
They are always easy going and do their best to work with you and your car issues. Also they have new hours Monday- Friday: 8am-6pm, Saturday: 8am-5pm, and Closed on Sunday. Hopefully this helps people in the furture☺️☺️
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January 2024 by Alicia Gonzales
I stopped by to get my oil changed and to get air in my tires they were super helpful and nice. One of the best stores I’ve been to in a long time! Thanks guys
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January 2024 by Sandra Johnson
My 18 year old daughter went to get her first oil change on her on Sept. 13, 2023 at this location.They performed the oil change and told her at the end, "They put in a piggyback pug and it might leak a little but it would be fine." Then the service tech (store manager) lied and said, "It was because the previous shop put in to big a drain plug after the last oil change and she should go back and talk to them about it."Midway Ford Quicklane Service had performed the last two oil changes and have serviced my 20+ vehicles since 1986. I know everyone at Midway Ford well and I know they're not liars and that the service tickets don't mention any issues with the drain plug or replacing it.Upon, my daughter going back to this Vavoline location they told her on 1/4/24 that they cannot work on a piggyback plug and she needs a new oil pan. This was news to her and me. The Store Manager lied again during a phone call on 1/5/24 about that they can work on the piggyback plug but that here are risks. Again, not what she was told the day before when she was refused service. The Store Manager couldn't find the service ticket by her name had a hard time getting the VIN ID# over the phone, and then didn't fully read the notes until I asked twice. I was told he'd have to look at piggyback plug to see if it was their plug but after reviewing the notes it was changed by them.So, the oil service techs had over torqued the drain plug getting it out and the decided to put in the piggyback plug without any discussion and lied that it was the previous shops fault. I was told over torquing that drain plug is common. I'd never heard of it before or that it's a risk to be concerned about who you entrust to perform an oil change.Frankly, I would never trust this shop or for them to tell the truth again!
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December 2023 by karen ryder
Efficient fast and friendly
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December 2023 by Michael Johnston
Couldn't have been a better experience. The assistant manager on duty was outstanding. Very knowledgeable and extremely helpful. I will go out of my way to return for service.
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December 2023 by matthew lust
It would be nice if you guys would. Change the hours. We close at 6 p.m not 7. It's super inconvenient for the people that are expecting us to be open and look online and it says we're open but we're closed.
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November 2023 by Meghan Mihalik
Don't waste your time. Head straight to Norfield's valvoline for oil change. I was refuse service in Faribault valvoline because my felt skid plate was hanging down and could damage their concrete pit. They told me they could not serve me. Norfield treated me well and actually got the job done.
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September 2023 by Tara Schaal
Decent workers, friendly, busy alot
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September 2023 by Randy Blood
Great customer service and very knowledgeable and efficient staff. I will not bring my vehicle anywhere else!Services: Air & cabin filter replacement
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September 2023 by Brady Beske
Everyone should get their oil changed here. All the guys are very nice and know what their doing!Services: Air & cabin filter replacement
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September 2023 by Marci Addington
Such a nice helpful staff definitely going again
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August 2023 by Laura Gute
Fast, friendly, professional service without a lot of up-sale pressure.
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August 2023 by Kristie Ruth
Faribault guys were super helpful and friendly. Thx!
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July 2023 by Katie Aldridge
They did an oil change in 7 minutes (yes I timed them). I felt like a nascar driver on pit road! They were friendly and very professional! Don’t forget to look online for valuable coupons :)
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May 2023 by Dillon Lund
Very friendly and professional!Everybody else that is complaining about making it inI’m able to easily pull my 3500 inServices: Oil change
