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March 2024 by Julie B.
great experience! super fast and efficient! We were helped right away and got everything set up within 30 minutes.
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February 2024 by Trevor Naslund
The staff was very friendly and helped me find a new phone that fits my needs!
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February 2024 by Holly Hoehne
I walked in to the Verizon store in Farmington, MN & Carter assisted me immediately. The screen on my phone blacked out & Carter first assessed my phone & then fixed the problem and offered suggestions on fixing other issues with my phone. Timothy, the other person working, offered suggestions to Carter & the two worked expeditiously & were quite perfessional.Thanks guys!?
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February 2024 by Nichole Carroll
So my iPhone 11 Pro Max finally kamikaze’d itself and I decided it was time to upgrade. I looked online through Verizon’s website but had a terrible time just signing into my account without my device being operable. So I went to this Farmington Verizon store because they opened sooner than the store I usually go to and I was so glad I did! I thought upgrading would be stressful and unpleasant, but thanks to Carter, it was easy, fun and exciting! He helped me with EVERYTHING and was incredibly patient, considerate and thorough. He helped me trade in my broken paperweight of a phone for the newest iPhone 15 Pro Max which gave me a mega discount, he showed me the new technology between my old phone and upgraded phone, answered all my questions, explained all the billing, features and upgrades available, he let me try on cases to my hearts content, and then he blew my freaking mind with a liquid screen protector, yes a LIQUID screen protector which he even applied it for me! (I still think he’s a wizard and I witnessed some crazy witchcraft in that store) But if I could give this review 100 stars I would and it would be all thanks to Carter! Promote him to CEO with 50 weeks paid vacation immediately! And a company limo. Or a personal jet. Thank you so much Carter! This is now mine and my family’s go-to Verizon store!!
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January 2024 by Karli Davis
Colleen was very sweet. While I was waiting for my new phone to transfer info, she had amazing conversations with me and my parents. 100% recommend her.
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January 2024 by Adam Davis
Very good customer service thks colleen Johnson
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January 2024 by teresa davis
Colleen Johnson was great
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December 2023 by McKenzie Heckmann
Colleen is seriously the best!! Made the process so seamless and quick!
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December 2023 by Ryan Heckmann
Colleen was so helpful! Helped me get my new phone setup and walked me through the features and differences between the versions.
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December 2023 by Michelle Kappes
The tech who assisted with my new phone provided exceptional service. He answered all of my questions and made sure I knew how to navigate the phone before leaving the store.
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December 2023 by Nathan Kremer
This a well run store! Colleen was so helpful! I ended up adding home internet and it was half the price and twice the speed!
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December 2023 by Melinda DeGrood
Stopped in with a technical issue on my iPhone 12, walked out with an iPhone 15 pro! Timothy was extremely knowledgeable and friendly. He informed me of a great trade in deal and also adjusted some things on my current plan to lower my monthly costs. Very satisfied with the customer service! Highly recommend this location.
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September 2023 by Robin L
Colleen did a wonderful job helping us get transferred over from another carrier and get new phones. Great customer service!
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September 2023 by Quinn Luetzow
We had to do an unexpected migration of my family's phones from AT&T to Verizon and Colleen was very helpful throughout the whole process, on the weekend no less!
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September 2023 by Healthier with Heather
John was absolutely amazing in helping me with my huge crisis today. I was in a terrible situation with my broken phone and he quickly and kindly saved the day. I never will go to anyone else. John is the Rockstar of Verizon!
