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October 2023 by Julie Cardwell
We had been to three other dealerships in our search to find a truck to buy. Candy Olson at Nelson Ford in Fergus Falls was by far the best salesperson we met along the way. She found us the perfect truck and made the process seamless. They gave us the best offer for our trade in also, We will go back to that top notch dealership in the future and work with her for future needs. They have massage chairs in the lobby. It was a big hit with us!!!
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October 2023 by Britan Smith
This is easily the BEST experience I've ever had with an auto service center!!! I was traveling through the area from North Dakota to Wisconsin and discovered my ball joint was acting up. These guys helped me out when I was in a pinch and had me back on the road in under 2 hours! Very friendly and willing to help!! Highly recommend to anyone who needs their vehicle serviced! Wish we had you guys in Wisconsin! Thanks again!!!
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October 2023 by Madie Bestul
Absolutely loved working with Cole! He knew what i wanted and had helped me with any and absolutely every question I had. He did not have a stuck up attitude and was very polite. I highly recommend going to Nelson ford and having Cole assist you. Will be buying again in future!
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October 2023 by Jess Mayes
I'm driving my dream car! They helped me get the car I LOVE witha payment I can make! If your looking for a car, give Travis at Nelson a call. He is great to work with, I'm very happy with my purchase!
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October 2023 by David Hollenback
The best experience buying a truck in my 61 years! Truck drives like a dream, now to learn how to use all of the extras might take me awhile. Candy was the best and I would highly recommend her if you are looking to purchase a new or used car or truck. Worth the drive from Montana!!!
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October 2023 by Connie Hakes
My husband and I are traveling from Ohio to Oregon. We were having trouble with our Navigation. Since that is important since we are traveling, we stopped at Nelson to ask if they could hook their computer up to our and reset everything. We experienced this same issue before and that is what was needed to fix the issue, less than an hour request. The truck is under warranty, as it is a 2022 350. Troy at Nelson was not interested at all in helping, said we could make an appointment which was a week out. He did not even come out to truck to see what we were talking about. He said his techs were busy and leaving to pick beets. His understanding that we were traveling across country and we needed warranty assistance was not important to him. Not a dealership I would do business with. Dealership should strive to help people traveling. He could have hooked it up and then went and did whatever. Sorry he didn’t see the importance.
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October 2023 by Stockton Buck
Nelson Ford did a great job on my F150. It was a relatively complex job to do and they made it happen with ease. Troy was great to work with! He called with updates, worked around my schedule and answered all of my questions as they came up.
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September 2023 by Joseph Racich
Went thru the Express Lane for an Oil Change and withing 30 minutes the service was done as well as checking the other vitals that are important to the Trucks life. Very Impressed.
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September 2023 by steve severson
The service dept and Eric were great as usual. But after I entered the sales and reception areas, NOT ONE SOLE greeted me or even said hello to me. I have experienced this many previous times but felt the need to vent this time. I purchased our last vehicle from Nelson Ford but why would I buy another one there if they don't even appreciate our business?!! We are the customers!!!
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August 2023 by Alyssa Stuehrenberg
We recently had service work done for our vehicle. Due to unexpected issues, the repair took several appointments and more hours than anticipated. However, Nelson kept us informed along the way and only charged us for the amount of time the repairs should have taken. We were pleasantly surprised and will continue to do business with Nelson!
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August 2023 by Peggy Troller
On my way through Minnesota, I developed a problem late on a Saturday afternoon and drove in with my Hail Mary request for help. The guys in the service area went out of their way to help me out and get me back on the road. I couldn't appreciate them more! Truly an amazing example of Minnesota Nice!!! Thanks, guys!
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August 2023 by Sara T.
Picked up our new 2024 Jeep at Nelson last night! Candy and the whole team have been so great to work with! Well worth the 5 stars!
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July 2023 by Scott Willis
We have bought several vehicles from Nelsons and it is always an easy process. The people are great and the vehicles never disappoint.
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July 2023 by Monica O.
I worked with Cole Kugler and Taylor Haggstrom. What an awesome experience. I went in to get info and some pricing and they worked hard to not only get me that but also I was able to get into a new vehicle that day! I would recommend that you work with them as you will always go back with that kind of caring and service. Thank you all who helped as well, I am one happy happy gal!
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June 2023 by Steven Loehr
Amazing staff. Had a mechanical breakdown and couldn't find a shop to perform the repairs. My service advisor, Chris, got the parts ordered and the truck was repaired early the next morning. The technicians did a fantastic job The team went above and beyond. I can't say thank you enough.
