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November 2023 by Brian Miller
I give a five star because how fast they got me in.I asked about price up front, never got one. I did at least have a coupon for 15% off, thank God. It still cost over a 100 dollars. Would not of had it done if I would of knew the price up front.Now I know why they get you on.
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October 2023 by Valarie Horachek
Are you the same ones in gf nd? If so I'd like to say kyah n Alex were very informative n helpful
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October 2023 by Jess Heidelberger
I wouldn’t have posted anything, but I just received an email asking for a review..Ask and you shall receive. We have lost all respect for this shop and will not be returning. We have had multiple issues regardless of which vehicle we bring in or why. The Jeep and GMC technicians are inexperienced. They are unable to diagnose issues mechanics/ technicians at other shops have easily, they are unable to remove parts of the vehicle with out causing additional damage or breaking completely unrelated parts. The service writers do not call us back or follow up as promised and also complain about having to call in to the vehicle warranty.One off situations can happen to any company, but unfortunately the atrocious service has become a regularity and has already impacted the reputation of Nelson’s around town. It’s worth the commute to have a better experience.
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October 2023 by Mike Lanphere
I like going there to get my vehicles serviced. They move you through in a timely manner. The service techs and office staff are courteous and friendly. I recommend them, as their work is very good.
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August 2023 by Steve Thordarson
I have been looking for a heavier duty truck and found what I needed here, the numbers weren't working out so I was going to leave but Cole insisted they could make the numbers and they did..I got the truck I needed and they got my eyecatching power wagon..??
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August 2023 by Danny Kvenvolden
I was very satisfied with my experience purchasing my Ford Escape. The salesperson was good to deal with answered any questions I had. I would be very likely to shop again.
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August 2023 by Aaron Crowley
Excellent customer service. Candy was an excellent sales associate. I will definitely be coming back for further purchases. Thanks for being an honest dealer.
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July 2023 by Jim Rieber
Brian was great with helping is get our deal done smoothly and quickly.
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July 2023 by David Brager
I think I offended a service writer by presenting a $20 coupon for Quick Lane that was sent out with Luther Family Ford on it. It wasn’t honored, that’s OK I didn’t know. He kept on telling me “we aren’t Luther Valley Ford”. Over and over.I now know Ford Dealers and Quick Lane are not one big happy family. My bad I guess.
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June 2023 by Michele Henson
I had some work on my headlights, it took about an hour and half, I was very comfortable watching TV, had a coffee and popcorn and my husband took a nap in their massage chair. Thank you Nelson Auto
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June 2023 by Cathy Mason
Were great to work with. took care of any issues. Staff I worked with were friendly and easy to work with.
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June 2023 by Margaret Dahl
Great! Quickly got service, good advice, and I left with a clean car! It doesn’t get better than that!
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April 2023 by Talbert.1450
Have bought a couple vehicles from them in the last year. Good to work with. We are a Mopar family, so to find a good Dodge/Jeep dealer is important. We will be using them in the future!
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April 2023 by Trover Khanyile
I appreciate the effort of Mrs. Hendrick Jennifer for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested €700 and now making €8,200 weekly, All thanks to her, wouldn’t have been easy during this lockdown she made me and my Family smile, Send her a DM and thank me later email:
[email protected] WhatsApp:+13523402962
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March 2023 by Dorene Stelljes
I love Nelson Ford Express Lane. It's Quick excellent service and I am back on the road. And they keep my oil changes up to date on my car and make sure my car is running like it should so I dont break down on the road!
