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March 2024 by Heidi Ashfeld
Maitland is our regular delivery driver for Park Gardens Senior Living. He is kind and friendly and we really appreciate the care he takes delivering our numerous packages!
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December 2023 by Megan duckwitz
This is not a UPS store, and they do not have a self serve kiosk, and they do not take Charter/Spectrum returns
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March 2023 by Paul Anderson
Have dropped off packages many times and the line can be somewhat long as many people utilize this service. The gal behind the counter always has a smile, is extremely competent in helping customers and keeps things flowing.Long lines of customers are processed in the most competent manner.Give her a deserving pay raise.....but keep her at counter as she is GREAT and can help you train others as to how to deal with the public.
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February 2023 by Sherry Schmidt
This review is of this place, not all of UPS, though I generally have a good experience with them. I feel horrible I cannot remember her name, but the person who is always in the front during business hours is really great at what she does. Friendly, fast, helpful, can grab a package, put it in your car and return in 30 seconds. Always a smile and she keeps the flow going for customers so they do not spend too long waiting to ship.
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January 2023 by Carol Pierce
Open for only 1 1/2 hours. Very small area. Could never keep a 6 ft distance if needed.The positive is ....the employee was very nice even as busy as she was.
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December 2022 by Charles Olson
UPS is just pretending to deliver packages. They left a "Sorry we missed you" note on my door twice at 10am when most people are working. The tracking website didn't work over the 3 days I tried to access it and they wouldn't let me leave a signature on the note or change the delivery time. I left a note kindly asking for it to be left at the local customer center. The next morning I watched the driver crumple up my note on my camera and now the package is marked as 'Returning to Sender.'
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October 2022 by cj kari
I go to return a pkg that not has no return name on it. They don't open till 430pm? I drive 40 miles, for this. Very disappointed. Always liked ups but this is plain rediculas
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September 2022 by Jackie Schmitz
Worked as a package handler for about a month. Always short staffed, company hasn't figured out they might have to pay employees more to get people to work. The funniest part of it, packages can be falling of the conveyor belt and the supervisors will sit and watch and not help!Part of the supervisors UNION agreement is they can't handle packages! In a place where handling and delivering packages is what they do! Such a joke!
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September 2022 by Gina Pierce
I am very disappointed in the service I have received trying to get a package. I called there was a mishap with the address. I changed the address with UPS and my package still wasn't delivered. So now after paying for shipping I have to drive 30 miles to get my package. I hope I never have to use UPS again.
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August 2022 by Chad Bertsch
I am constantly having my packages delivered to the wrong address. I don’t know if I have a new driver on my route because I am not home, but lately I’ve had my packages not show up when it says it’s delivered or show up a day or two later. When I try to call, all I get is an automated system. Who do I talk to about a driver who apparently can’t find my house??
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January 2022 by Gina Seward
I am very disappointed in the service I have received trying to get a package. I called there was a mishap with the address. I changed the address with UPS and my package still wasn't delivered. So now after paying for shipping I have to drive 30 miles to get my package. I hope I never have to use UPS again.
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December 2021 by Katie Jordahl
Staff was polite, site is very crowded, hours are pathetically short for a city the size of Fergus falls!
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June 2021 by MN Outdoors
My packages never arrive on time. Always two to three days late and I’m two miles firm the dc. Pretty messed up.
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April 2021 by ElectricHeaven. 33
I scheduled a pickup and I have controlled access and the driver just left the labels in my mailbox that used up my free pickup. How am I sopost to know if there there if they dont buzz my apt. And I'm not just leaving my package there to get stolen. Seriously have some common sense.
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October 2020 by Karah Walvatne
They have always been very helpful to me. I really enjoy the ease of being able to pick up packages that I may have missed.
