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December 2023 by Ronald Lemasters
Hands down one of the worst store in this community. EVERYTHING IS DOUBLE THE PRICE OF OTHER PLACES. You almost always get bad service,takes forever to check out,and the money you save or get back is ALWAYS a hassle. I suggest if you can shop at Walmart or service food or thrifty white FAR BETTER SERVICE THERE!!!!!
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January 2023 by Carly Raftevold
After finally receiving a prescription for my sick child I went to Walgreens to pick it up. We pulled up to the drive-thru window and the tech working asked what I needed. I said I was picking up for my child and she said they were currently out of that medication and that I would need to contact other pharmacies to see if they had it. I was almost speechless as I have never been told to track a prescription down myself and I wasn't sure what it was called and instead of writing it down for me she spelled it out. I have never heard of someone having to locate their own prescription medicine. Any time I have needed a prescription, if the pharmacy was out (not Walgreens), the tech or pharmacist would locate it and transfer the prescription if needed. I already felt helpless not being able to make my child feel better and felt hopeless after leaving Walgreens. I think I will be taking my business elsewhere.
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December 2022 by sheril raymond
Eta: Went to pick up prescription after waiting 3 weeks for Walgreens to get it straightened out (se below) and sat at the drive up window after waiting 5 min for person in front of me (no problem) and nobody so much as looked at me for 15 min (and I could see no customers at inside counter) I finally called the store and asked them if drive up was closed. They say no and I told them I have been waiting at the window 15 min and nobody so much as looked at me. 7 cars behind me. Unbelievable! Plenty of pharm techs walking around, a couple standing talking, but nobody working the window.Switched my prescription to mail order without letting me know, then typed in wrong date on rx to insurance co so when I needed a refill, it sat in some other store, which I assume was the mail order distribution center,, it kept getting rejected because insurance co has a refill too soon note. Finally got in straightened out after 2 weeks of phone calls back and forth, talked to pharmacist to alert them of the problem so they could let employees know to double check dates, but he, the pharmacist, didn't want to hear it. Will be switching to different pharmacy. The other issues is many times I have a rx to be picked up and still have to wait over an hour to get it because they are "working on it they need to check to make sure it is filled before calling to tell you to come pick it up. Wasted time.".
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August 2022 by Emma Cat Studios
This place is horrible they wouldn't let us get our test for COVID-19 which was rude because they wouldn't sign up a date for a different even though we specifically told them that we were going on a cruise the day afterwards. We were trying to get a test for it for a whole week before. They told us that there were no more appointments even though on the app it was just updated to have open appointments on that day. I wish Walgreens could just say it straight forward a week earlier to us... And now we must pay $200 dollars and it's only me and my mother.
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August 2022 by Mark Becker
Fergus Falls pharmacy is closed on the weekends so don't get sick on a Saturday or Sunday.
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July 2022 by Deb Schmidt
Walgreens is always a pleasant place to shop.
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April 2022 by MINNESOTA NORSKMOR
Our Walgreens is always SO clean (and brightly lit) which is wonderful!! The pharmacy & staff are very efficient and helpful. I find it a great place for 'one stop shopping' as they have: photo supplies & processing; LARGE selections of health, beauty, vitamins, laundry & cleaning supplies, paper goods, gift wrap, greeting cards; magazines, games & gifts for all ages; frozen food, dairy, lunch meat, bread, crackers, cookies, chips, nuts, pop & candy; pantry staples, cereals, coffee, tea. ● BIG PLUS - many of their prices are LESS than full service stores, good weekly specials and a rewards program.
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April 2022 by Maloree Vondal
Staff is very kind, they have a lot going on with no one wanting to work. They keep a good attitude and try their hardest to get through the tough times.
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March 2022 by J Carlson
Worst pharmacy experience: Requested a refill on a common prescription. Stopped by pharmacy 6 times 6 different days, pharmacy was closed 3 times, was told 3 times it would be ready the next day, and then Walgreens moved prescription to mail order to be delivered 16 days after the prescription was requested. This location has a difficult time retaining pharmacy staff.
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March 2022 by Johnny C
I hate having to wait 20 minutes for someone to give me my meds.
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January 2022 by Dave Thompson
The last fews times went to pick up prescriptions . Was told they would be ready and had to wait a hour to pick it up first time and the last time said it would be ready and again not ready . Same song and dance. Ready. Not ready not. .
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November 2021 by Erik Culp
Absolutely terrible to deal with go else where if possible
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October 2021 by Kenzie Pavek
I ordered online canvases in the beginning of June. It said to expect them June 11. I kept checking order status and it says in production. So finally I call Customer Service on it today. (Part of this was my dads Father’s Day present). They said it’s supposed to be printed at the fergus falls location and shipped. Not even sure why it went to the fergus location as I live almost 2 hours from there. Anyways she calls the fergus location and checks on it for me and puts me on speaker but mute so I can hear what they say. The lady was rude and said that my order has been sitting there but they need the copyright and they have tried to contact me multiple times. (There was also no spot to upload the copy right when I sent the order in. I guess you’re supposed to upload it like you’re having a picture printed out and I have not been contacted once.) So now I go try to upload it and have it printed in fergus and it’s telling me I’m out of the 40 mile radius. So then I call the store to ask for an email. Im not even mad about this until after this phone call. I explain to the lady what’s going on and she said that it shouldn’t matter I’m not in the 40 mile radius cause it’s being shipped. I understand that but it wouldn’t let me. I kept asking for an email and she kept talking over me trying to explain how to do it, that the message maybe went to junk and that they’ve been trying to contact me. She finally gives me an email to send it to. I did. She then forwards me the ONE email she sent 6/9 and it is sent to an email with a spelling error on their behalf. I’m not one to leave poor reviews but the attitude is unacceptable. Be kind always.. you never know what someone else is going through.
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July 2021 by Kenzie Bueng
I ordered online canvases in the beginning of June. It said to expect them June 11. I kept checking order status and it says in production. So finally I call Customer Service on it today. (Part of this was my dads Father’s Day present). They said it’s supposed to be printed at the fergus falls location and shipped. Not even sure why it went to the fergus location as I live almost 2 hours from there. Anyways she calls the fergus location and checks on it for me and puts me on speaker but mute so I can hear what they say. The lady was rude and said that my order has been sitting there but they need the copyright and they have tried to contact me multiple times. (There was also no spot to upload the copy right when I sent the order in. I guess you’re supposed to upload it like you’re having a picture printed out and I have not been contacted once.) So now I go try to upload it and have it printed in fergus and it’s telling me I’m out of the 40 mile radius. So then I call the store to ask for an email. Im not even mad about this until after this phone call. I explain to the lady what’s going on and she said that it shouldn’t matter I’m not in the 40 mile radius cause it’s being shipped. I understand that but it wouldn’t let me. I kept asking for an email and she kept talking over me trying to explain how to do it, that the message maybe went to junk and that they’ve been trying to contact me. She finally gives me an email to send it to. I did. She then forwards me the ONE email she sent 6/9 and it is sent to an email with a spelling error on their behalf. I’m not one to leave poor reviews but the attitude is unacceptable. Be kind always.. you never know what someone else is going through.
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April 2021 by Kim Fury
If you are a masochist, I would suggest you use the Fergus Falls, MN, Walgreens, otherwise, take your business elsewhere. Where does one start with such an utter failure? OK, count your prescriptions when you get them home - I've been shorted multiple times and they're attitude regarding is "Oh, woops" which is of no comfort and then I have to travel back and pick up the meds they have shorted me (some of the prescriptions they've shorted me have been very expensive); their