AutoZone Auto Parts on 12th St SW in Forest Lake, MN is a trusted retail store for auto parts, maintenance items, and car accessories. The staff is known for being friendly, helpful, and knowledgeable. Customers often praise the employees for their kindness and patience, especially when assisting with car issues or questions. One employee received praise for helping a customer with a battery, giving a discount, checking the battery's condition, and even giving a jump in the rain. Another staff member was appreciated for testing the battery and alternator, and offering to install a new battery if needed. Customers value the honest advice and the willingness of staff to go the extra mile, such as checking belts or explaining why certain services can't be provided. Overall, the team at this location creates a positive experience, providing peace of mind and support for car maintenance needs. The store is highly recommended for its friendly service and reliable assistance.
Dan is very helpful and goes above and beyond. I appreciate all the help from Autozone
November 2023
I had a problem with my car and all the dash lights on like a Christmas tree. I walked inside and asked if they could help. One of the employees said they can scan the computer codes to see what was going on. They recommended a part and told.me how to complete the simple install. I installed a mass airflow sensor.
September 2023
Always extremely helpful in getting the right part for your vehicle.
