PetSmart is a large, well-stocked store offering a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals. The store is consistently described as neat, clean, and well-organized with tons of options for everything from treats and bedding to washes and stylish aquarium decor. Staff are repeatedly praised as super friendly, helpful, knowledgeable, and eager to assist customers, with management credited for prioritizing customer service. Leashed pets are welcome to shop alongside their owners. The store provides services like pet grooming, noted for being very friendly, and select locations offer additional services such as dog training and adoption. While some items like dog toys can be seen as overpriced, overall prices are considered reasonable. The business also receives commendation for staff members who go out of their way to assist all customers helpfully and kindly.
We're getting a new puppy and I had no idea what I needed to get for her. The staff was friendly and knowledgeable. I got everything I needed thanks to them. I'd like to give a special thank to Clayton who took his time to help me out! You're the best, Clayton!
May 2024
The staff is very friendly & knowledgeable. The groomers are all AWESOME, friendly & great with my doggo.
May 2024
Friendly staff. Clean store. I am always able to find what I'm looking for.
