PetSmart is a large, well-stocked store offering a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals. The store is consistently described as neat, clean, and well-organized with tons of options for everything from treats and bedding to washes and stylish aquarium decor. Staff are repeatedly praised as super friendly, helpful, knowledgeable, and eager to assist customers, with management credited for prioritizing customer service. Leashed pets are welcome to shop alongside their owners. The store provides services like pet grooming, noted for being very friendly, and select locations offer additional services such as dog training and adoption. While some items like dog toys can be seen as overpriced, overall prices are considered reasonable. The business also receives commendation for staff members who go out of their way to assist all customers helpfully and kindly.
Had a great experience getting our dog groomed. Bex did an amazing job. Thank you. We will be brining our other dogs to see Bex.
December 2025
Morgan gives fantastic customer service. Thank you and Cindi so much for your help with my online order and for answering all of my questions. #Romeo is going to love dinner!
September 2025
Best employees at a pet store that I've ever come across
