Wireless Zone, a Verizon Authorized Retailer, offers a wide range of Verizon products and services, including unlimited plans, family and single device plans, no contract options, international services, business plans, and total mobile protection. Customers can visit for device activations, upgrades, and to find the latest deals on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, Motorola, and LG. The staff is known for being helpful, personable, and patient. Several reviews highlight the excellent customer service provided by employees, especially one staff member who was praised for her thoroughness, friendliness, and ability to explain complex details clearly. Customers appreciated her assistance in trading in old phones, lowering monthly bills, and setting up multiple devices. The store is recommended for making the process quick, easy, and friendly, with many expressing confidence in returning for future needs. Wireless Zone combines Verizon’s reliable services with attentive, local customer care to meet the needs of its clients.
Sammi at Verizon Forest Lake was an excellent resource. She was able to answer any question we threw her way but better than that she was a calming sunshine presence. Exactly what we needed during a chaotic day trying to squeeze in Phone upgrades. Highly recommend connecting with Sammi for anything cell phone related. She... read full comment
July 2024
Sammy was excellent, a pleasure to work with, made the experience fast easy and enjoyable. All the best Sammy, Stevo
July 2024
Sami was extremely helpful. Knew what she was doing and answered all questions. Would definitely recommend her. Very personable.
