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March 2024 by Mary A.
Terrible crab, this seafood is completely over processed. Looks good, but almost inedible
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February 2024 by Ben Pederson
Great store and friendly staff
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February 2024 by Ingrid Nowrang
Only thing I didn't like,was I always buy my 12lb.Gold medal flour .that leave me to go elsewhere.Which I didn't like.
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February 2024 by Don Schrooten
Great prices and lots of stuff
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February 2024 by Gail S
Love the scan & shop app. I just wish it didn't forget me when I don't go to Sam's for a month. Again, I had to enter all my information in order to use the scan & shop, very annoying... It would be easier to just go through the check out
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February 2024 by rafael calle
It's my favorite store, I always find everything I need there, especially flowers.
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February 2024 by Beau Voss
The only thing worse than the wait times at the Post Office or DMV is the wait in line at the Cafe in Sam’s Club. How does it take more than 5 mins to help one customer every time I want to grab something???? ???
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February 2024 by Marie GaudFr.
I am very frustrated today. Its a saturday and i was trying to shop today. We got her and there were no carts at all so we decided to eat first. Despite over half the soda taps not working and the icecream machine not working the meal itself was good. So after eating i go to grab a cart but still none. They had some in the middle for online shopping i guess but was told i could not use any of the many empty carts there but was told by an employee to go find my own cart out in the parking lot. We will be going to Costco the from now on. Very poor customer service here. Employees are lazy.
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February 2024 by M C
I go there alot
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December 2023 by Christina Linden
The Cafe was absolutely disgusting! Spilled pop making a lake under a table, the tables are all dirty, and the food tasted as if it had been on the warmer all day.The employees were nice though.
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December 2023 by Audrey Williams
Purchased a new pair of prescription eye glasses. I was very satisfied with customer service and the helpfulness of the person behind the counter: took her time making us comfortable, gave use help with frame styles, and the final sales was a good price.
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November 2023 by Cathy Wetmore
Rather disappointed. Two items were out of stock and they didn't even have any Cheetos in normal flavors...only Flaming ones!!! Why???? Just came from Sam's. Wasn't able to purchase one item on my list this time. One more disappointing visit and I will probably check out Costco.
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October 2023 by mike allen
Walked in, no available. I asked and was told, "they are working on it". Then told I was not to take from the stack in customer fulfillment they are for store use. Representative never stood up, never greeted customers, absolutely no acknowledgment of people walking in. Horrible service, and no indication of any interest in helping.
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October 2023 by Mindy Schlien
My cashier saw I was next in line yet she allowed 2 people to walk right in front of me( a couple) when my transaction was finished she told me to go ahead and run my card..I told her I already ran it and she responds to me " no ne ed to be rude"! Excuse me ? She allowed people to walk right in front of me and she's calling me rude. That will be the last trip to Sam's that I'll be taking! Cashiers have a tough job but some fail to remember who their "'customer" is!
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September 2023 by Nhou Xiong
Their employees (in the cafe and bakery area specifically) could definitely use some customer service training. They come off rude, impatient, and always cut me off when I am talking or asking a question over the phone. Sorry that you hate your jobs? I've had decent experiences in the store but over the phone experiences have been unpleasant.