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May 2025 by Valeria Lara
If I could give 0/5 I would. They never answer the phone even after trying 15 times for an entire day. Lock their doors for 2 hours and act like it was an accident. The employees literally suck and have terrible customer service. The lady who gave me my package was eating a donut and got cream on it and didn’t even apologize or acknowledge it. Worst ppl ever.
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April 2025 by Cydney Lockwood
Every time we go to this place to ask about/pick up a package the lady who comes to the front desk always treats us like we’re annoying her? She literally gives us the stink eye for even asking
The customer service here makes us uncomfortable I don’t usually leave reviews but this has been consistent and looking at other reviews seems like it’s a huge problem for this building
I’m not asking for the customer service to be joyful but the least they could do is treat people with a little respect I would understand if we came at her rude but I’m always polite I get things can be busy/stressful
I’m very disappointed
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December 2024 by iulia juuliiqx
The customer service is terrible, they didn't deliver my package and told me to come pick it up the next day and I did, aftet that I did not get anything. They said the carrier has my package and I should HEAR the truck and come out to get my stuff(I live in an apartment complex). The workers don't know what they're doing and being rude as hell.
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June 2024 by Andrew Elias Shamoo
Had nothing be quick and seamless interactions here. They should really have a better device for taking digital signatures though LOL.
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May 2024 by tanner burchett
You never know if your mail is even going to show up, and you know damn well you have mail. Find some reliable people to deliver the mail.
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May 2024 by Brett Anderson
Great staff. Very friendly.
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December 2023 by Janette Born
I was going to tell my story of the terrible customer service I received from the new manager Sarah Schultz but have decided not to waist my valuable time. I will be sending a certified letter to our United States Postmaster Louis DeJoy (CEO) To give him all the facts.I have lived in Fridley for over 21 years and have always received great customer service from the Fridley Post Office until now. Sarah Schultz is a bad representation of the United States Post Office. I have never in my 66 years of life received such poor customer service from anyone until I spoke with Sarah.WAS IT WORTH IT SARAH?
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March 2023 by Alex’s Paradise
They always changing policy every time the drivers make no attempt to delivers mail and people in the window always rude .
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January 2023 by
No mail for a few days and when it does come during the week, it is VERY late at night. I'm on Hugo Street NE Fridley. What is going on??
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December 2021 by Jenna Mehalek
If you're drivers would actually learn how to deliver packages instead of being lazy and refusing to walk up a driveway that would be amazing. If I could give you a negative star rating I would because this is completely ridiculous.
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September 2021 by Sage Ann
I drive here without a seatbelt on bc that’s how much I dread going here.
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September 2021 by Leah Buckner
It's strange that everytime I file a complaint about the mailman, my mailbox comes up destroyed. My mailbox has been destroyed twice in one year since I moved in my house. The manager at this post office was rude. She acts like she don't care about her job or my issue with them.
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July 2021 by Karen Potter
The sender of the product I had ordered had an incorrect address on the package I ordered. It was supposed to be delivered 7/1/2021 then that morning I received a text stating that it was sent back 7/1/2021 due to address being insufficient. I called USPS customer service and left a claim with them around 9am or so then received a call back to fix the problem around 10:30 then someone by the name Steve called and left a voicemail stating that he gotten the package and was holding it for me. They were opened until 4. When I called back he confirmed he had it and that I could come and pick it up. I asked him how long do they hold packages and he stated for 10 days. I confirmed I would be up there Tomorrow to get the package and he stated okay that was perfect. When I arrived the lady was very rude, talking to me as though I didn’t know anything about packages and tracking them allegedly went to see if she found the package and said it was not there and they sent it back yesterday. FYI this is NOT. the postal service
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April 2021 by Ryan
This place rocks, the ladies at the pickup window were super nice ☺️
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April 2021 by Unknownost
The zip code on my package was incorrect so I called for them to hold onto my package so I can come pick it up. Gave my tracking, my correct address, explained the situation, and offered a simple easy solution. I will just pick up my package. The guy on the phone said the carrier is not back yet but when she comes back, he'll look for my package and hold it on to it for me. It'll take about a day. I said okay that's fine so the next day comes and guess what? They sent it back to the seller. And now I can't even get it back through "intercept package." This post office had one job and they failed.
