-
March 2024 by Desmond Grady
Valvoline: did we earn our stars?Me: hell yeah! @ Fridley location.
-
March 2024 by Keila
A trustworthy place to bring your vehicle to get serviced. Great hard workers, professional and speedy. Rondo and Joshue are the best!!! Keep up the good work!
-
February 2024 by tevin till
Got an oil change was finished in 20 minutes if u count the wait in line
-
February 2024 by maggie Peterson
While you can see they are very busy, with only a few people working. They are still kind and friendly working as hard as they can even though people are being rude to them. Absolutely love this place and trust them for all my services on my vehicles.
-
February 2024 by Ryan Wickstrom
I went to this location 12/22 and 1/14 to get my vehicles serviced for a basic oil change.On 12/22, I arrived at 3:38pm and they said they were closed and waved me off.On 1/14, I arrived at 11:00am opening time and no one was here, just another car waiting. When a technician did get here, he obviously can’t open alone, and there have been 5 cars pull in and be sent away because there’s no one here. Kudos to the young man driving the white Lexus, who did show up but couldn’t help. ??♂️Do better Fridley
-
December 2023 by Kyle Kromer
I think this location is missing the "Instant". Hour and 45 minutes for an oil change and I was the third vehicle there. 7 employees "working". Didn't check tire pressure, wipers, fluids. Just hot garbage.
-
December 2023 by Jesse Brueshaber
Although spendy, this location does a pretty good job. The young man working here seem very professional and knowledgeable. I will return.
-
December 2023 by Annie Olson
Needed an oil change before making a 5 hour drive back home for Thanksgiving. Pulled in with a line of about 3 cars ahead of me. Over an hour later, there’s now two cars still ahead of me. Did this on my lunch break and had to leave without even getting my oil changed. Absolutely insane to conduct business like this. I agree with a lot of these other low reviews. Staff is too busy joking and laughing and being inappropriate with their conversations with one another to realize they’re keeping paying customers waiting for hours outside. Not coming back.
-
December 2023 by Mysnikol Miller
I prefer to go early in the morning mid week. They're worth the wait. Always quick and courteous once I'm in the shop. Always grab a coupon online! Worth it. ?
-
October 2023 by Chad Dutton
Fantastic location, they don't pressure you into anything, and get the job done. Really friendly staff, always a great experience.Service: Oil change
-
October 2023 by Angel Anderson
The employees here were doing the best they possibly could despite being completely understaffed & very busy. There were only 3 employees there at the moment & a line of cars. A woman who pulled into the other bay right before me was very difficult, complained about literally everything & was nothing but rude and demanding the entire time. The lead employee who had to deal with her was nothing but polite & apologetic, explaining they were short-staffed.Despite being understaffed & dealing with unreasonable customers they were still super nice & thorough & I will definitely return.
-
October 2023 by Dashell Boat
IDK why all the bad reviews, I think they're fine. There was about 5 cars in front of me with only one garage open but I felt like it was still pretty quick. About 10 minutes per car. The guys were really nice. I didn't really have a problem. Hopefully they get more staff soon
-
October 2023 by Stephanie Crowder
The worst experience every! I came in today for a battery replacement and the Manager Daniel serviced my car. I was there for 4 hours while he tried to figure out how to replace a battery! … long story short i drove my car there and had to get it towed out! .. Lesson for othertechnicians .. if you are not confident in the service it’s best to refuse the service! save us both time and money !!! I could have gone somewhere else on a Saturday to get my battery replaced but instead I wasted so much time while Daniel played with my car! Thanks a lot Valvoline ! Also don’t offer a service if your team and most importantly the lead doesn’t know how to preform said service. !!!! I called ahead of time to make sure the service could be done. the manager after several times of installing and uninstalling the battery gave up and offered to have it towed to a mechanic! even tho one of the employees was able to get my car to work shortly after the battery failed again ?. At that point the manager refused to speak to me and keep sending the other employee to relay messages to me. He hesitated to give me a refund but I was able to receive one and filed a claim. This was beyond disappointing and lack of knowledge. They were on their phones googling how to replace the battery and were taking in and out my fuses ! I now have to try and repair what they caused in a Sunday with hopes i’ll be able to make it to work Monday in my car! I was just trying to use my time off to take cause of my car responsibilities and get my battery replaced while i had the time and WOW a whole afternoon and evening wasted and now my car can’t even drive properly! I don’t recommend this location anymore! i used to come all the time for my oil changes but never again i’ll find somewhere new.!Service: Battery
-
October 2023 by Mr ProDriver
My bill was marked that the air pressure in the tires was checked and all fluid levels were checked and up to proper levels. I sat in my vehicle the entire time none of the above listed were checked by anyone.
-
September 2023 by Michael B.
Arrived to this location around 6:00 after I got turned down in the St. Anthony location previously. There excuse was that they had too many cars to do & that they had transmission one to do. Yikes, terrible time management obviously.
