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June 2023 by Breanna Shockman
We rented a pontoon over Memorial Day weekend and our family had a blast! The pontoon was clean and worked great. The rental process was easy and the workers were great to work with. We will definitely be renting again!
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May 2023 by Jill Pfannebecker
Awesome to deal with! Will definitely do business with Garfield Marine in the future! Highly recommend! Thank you!
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July 2022 by Jenny Oelke
We had a great experience with renting a pontoon from Garfield Marine & Storage. Cathy was responsive to all of our questions and flexible with pickup and drop off times. We will rent from them again on our next visit to the area.
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July 2022 by Melissa Dickison
We rented a pontoon from Garfield Marine & Storage to use over the 4th of July weekend while staying at Arrow wood Resort in Alexandria. They only had 1 boat available and were so accommodating to meet us when we got into town. The boat was perfect! Clean, worked great, awesome condition. Kathy, the owner, walked us through everything in the boat before we left. We had a great time thanks to having the boat for the weekend!
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November 2021 by Derrick Atkins
Great Service!
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October 2021 by Miranda Childers
Truly horrible experience. We rented a pontoon for a week. We have rented many boats before and even live in the lake Minnetonka area and have done summer boat clubs. First day we got the boat It died and left is stranded in the middle of the lake. Than God for friendly folks who helped tow us to shore. They did come out right away to work on the boat and were friendly..I’ll give them that. They kept telling us that it was user error with the kill switch. Which it was not. Finally they ended up taking the boat in for their mechanic to work on the next day. We were given a different pontoon that next day and were pleased with that as we were originally told there weren’t any left. But over the course of our 7 day vacation…that second pontoon left us stranded in the middle of the lake THREE TIMES. Almost every day we ended a wonderful boat day by having to pull the boat back to the dock and call for a mechanic. Totally ruined the day, and took away so much of our boating and fishing time. We asked them not to charge our card until we had a chance to discuss. They charged it anyway. Before we even got home. We’ve tried calling. And no one has called us back to discuss. I’m happy to pay for services rendered. But we really only had a working boat half the time …so we really shouldn’t have paid full price. I’m filing a complaint with the better business bureau to get money back. So disappointed. We’re headed back to this area again this summer as we do every year and we WILL NOT even consider renting a boat from them.
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August 2021 by Brett Pariseau
Great customer service. When our pontoon rental was delayed, Cathy upgraded us to a larger pontoon and let us keep it overnight, and Mitch delivered it because our SUV was too small to pull the larger trailer. Friendly people, excellent service, did everything over the phone or by email. Would rent from Cathy again.
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August 2021 by Kelly Vavra
It was great renting a pontoon from Garfield Marine. Boating on the chain of lakes was the highlight of our vacation! Thank you for such an awesome experience!
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August 2021 by Bryan Iverson
Very nice boats and friendly people to work with definitely would recommend to anyone
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June 2021 by Courtney Kurtzbein
Worst experience ever! Dropped off our 2020 boat for winterization and indoor storage. We keep our boat completely covered plus use a canopy on our lift to keep it out of the elements. We asked if we needed to put the boat cover on and they said no they would put it on for us once they completed the winterization, We told them the specific date we were picking up our boat. They promised it be ready to go straight on the water. We came to pick it up and it was completely filthy. Mud, dirt, wet and the cover was soaking in water. They left it outside in the rain and did not put our cover on. We were not happy. Spoke to both the owners and they refused to take much ownership. They wouldn't give us any money back for the inconvenience. Literally was so disrespectful and his wife even told him to be nice. The owner even tried blaming us for the mess and said how does he know it wasn't dropped off that way. I WILL NEVER take my boat here again!! I would not recommend storing your boat here if you want it returned in a different state then dropped off.
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June 2021 by Courtney Ann
Worst experience ever! Dropped off our 2020 boat for winterization and indoor storage. We keep our boat completely covered plus use a canopy on our lift to keep it out of the elements. We asked if we needed to put the cover on and they said they would put it on after they winterized the boat. We told them the specific date we were picking up our boat. They promised it be ready to go straight on the water. We came to pick it up and it was completely filthy. Mud, dirt, wet and
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May 2021 by Courtney A.
Worst experience ever! Dropped off our 2020 boat for winterization and indoor storage. We keep our boat completely covered plus use a canopy on our lift to keep it out of the elements. We told them the specific date we were picking up our boat. They promised it be ready to go straight on the water. We came to pick it up and it was completely filthy. Mud, dirt, wet and the cover was soaking in water. They left it outside in the rain and did not put our cover on. We were not happy. Spoke to both the owners and they refused to take much ownership. They wouldn't give us any money back for the inconvenience. Literally was so disrespectful and his wife even told him to be nice. The owner even tried blaming us for the mess and said how does he know it wasn't dropped off that way. I WILL NEVER take my boat here again!! I would not recommend storing your boat here if you want it returned in a different state then dropped off.
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March 2021 by Gina Kloeckl
fantastic customer service, we will use them again. they go the extra mile.
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September 2020 by Austin Eaton
Garfield Marine was wonderful to work with. Cathy was so accommodating. She gave us some great advice on local lakes. The pontoon boat we rented was perfect for our family gathering, and ran beautifully.
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September 2020 by Bobbi Holtberg
Renting a pontoon from Garfield Marine was so easy! They delivered and picked up and the pontoon was so nice and clean! It was the perfect addition to our stay on Lake Mary!
