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February 2024 by Sheila DeChantal
Incredible caring friendly staff. You know your pet is in great hands. Highly recommended.
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February 2024 by RobertAndHeather Westholder
I recently had an unfortunate experience with Garrison Animal Hospital. I found their customer service to be extremely lacking. From the moment I walked in, something felt off. It took a long time for someone to even acknowledge my presence, and when I was finally brought to a room I felt like I was inconveniencing them by being there. Additionally, the communication between the doctor and I was horrible. I was not provided with any information about my pet's condition because the doctor refused to even look at my pet because of a prior disagreement when I stated I would never be returning after my pet had been put to rest there and had requested her blanket stay with her to get cremated and The staff agreed. After leaving that day I changed my mind and wanted to bring her home to bury her. When I returned my pet was laying there without her blanket. After questioning staff it was found the blanket had been taken and put in the wash. I was distraught and voiced I would never be returning. Because of that comment over a year ago I was rudly told at my recent visit my pet was not going to be looked at totally disregarding her condition. When I asked for clarification, the doctor rolled her eyes, repeated my visit would not be happening and walked out of the room. Overall, my experience with Garrison Animal Hospital's customer service was outrageous. The way the doctor and staff handled the situation was dispicable and I do not feel the doctor has the well being of animals at heart. I would not recommend their services based on this negative experience.
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February 2024 by Mel L
Friendly service, listen well to you as a pet owner, give you the information you need and answer your questions. They love heir animals! Was recommended to bring my pets here, and I don't regret it. ❤️
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February 2024 by Rachael Blomer
We brought our English Mastiff pup to urgent care today. Everyone is so nice and very thorough there. He was treated and now is resting comfortably at home. Thank you GAH, we'll be back!!
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January 2024 by Songstress x
I got a lot of recommendations to take my dog here but was very disappointed with the level of care. Upon arrival we discovered there were free roaming cats in the lobby, which is whatever but feels like possibly a hazard to the dogs, but there was also a free roaming DOG in the lobby, which made me very worried as my dog can be selective with other dogs and the dog came right up to mine. I find it very unprofessional to let a dog who may be coming in contact with sick dogs roaming around the lobby. When we were taken to the exam room, the tech was nice, but when the doctor arrived she did not introduce herself and barely spoke to us at all. I could not tell if she was another tech or what. Exam room was kinda dirty as well but the front desk ladies were nice and the prices were more than fair. It may have just been an off day but we won’t be returning.
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December 2023 by Lindsay Lulu Raschke
Dr. K is amazing. I've worked at a few clinics and gone as a client, so I think I have a pretty good idea of what it should feel like and Dr. K is so caring & attentive. She explains things so you understand & answers all your questions and/or concerns without appearing to be bothered or inpatient with you. My family & I highly recommend G.A.H.
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December 2023 by Tara Puetz
Absolutely recommend going here! Our cat was very sick and our vet couldn’t get him in for an emergency but these guys did!! All staff was wonderful! Kind, friendly, efficient, and informative. Pricing was way less than I thought and it was an all around great experience and got my boy the help he needed. Five stars hands down!
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December 2023 by Misty
Great place for animal care! I take my dog (Lola the pug) and my cat (Charlie the Persian cat) here for their shots and Charlie gets to come here to see Ms. Julie for grooming services. They are reasonably priced and I know my animals are well taken care of here. I even brought my uncle and his puppy here on a Sunday for an emergency surgery after his dog cut the front of her leg on a piece of tin. When I called, the answering machine gave a number to callFor emergencies. They answered on the second ring and asked how long it would take me to get there and said they would be there at that time waiting for us to arrive. Best service ever!
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December 2023 by Vickie Reierson
I had to take my dog here on Saturday! Wonderful care. On time for appointment. Tests were done and positive for Lymes and Anaplasmosis. Send home with pills. They even cut the pain pills in half. I recommend this place with 5 star care!!
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November 2023 by Neli Volz
Excellent staff, doctor very knowledgeable and explained thoroughly what was going on, as well as next steps and options.
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November 2023 by machine rev
Great people. No complaints and have only had good things to say after many visits including some sad ones. Couldnt ask for a better vet. Easy 5/5.
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November 2023 by Rose Cunningham
I am so upset the way I was treated here. I was told in NO uncertain terms was I having my pup released to me after her surgery?!? I was told, “ go ahead and show up, we will not release her to you” I explained to them, there is no one at the clinic at night to watch her/them over night. She will be way better off at home! I was hung up on twice. The owner did call me just before I was leaving work and asked if I had an issue. I explained again, She will be well care of at home and She has never been alone without us.They did release her to me (after 1/2 hr) and also charged me for things I was not told about which included an overnight stay??!!! She did Not stay overnight. I was told, (after I was already told I would be credited the money) “ Unfortunately, it was part of the package?!I have other pets fixed and NEVER told they had to spend the night!My little girl did come home and is doing great!
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November 2023 by Carla Bahr
We have had such good luck with them, they are passionate and so good at what they do, we are very glad we found you guys!
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October 2023 by Bri
The staff at Garrison Animal Hospital have been always kind and very helpful in seeing our fur babies for routine checkups as well as for emergency appointments. They take the time to answer questions and are always so loving to our pups and kitties.They have also been available to take in and care for animals we have found injured on the road. They certainly care for all the critters out there ❤️
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October 2023 by Buddie Greene
I had my 2 furbabies grow old a lot of health problems just unhappy sick dying pupsThey got them in quickly and made me feel okay with sending them to ? bridgeThank you for helping making a hard decisionI'll always be thankful you helped my sick and dying furbabies
