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February 2024 by James Tyler
I brought my car in here last minute for a brake inspection. They got me in right away, and they told me and showed me what's wrong with the car. They even worked with me on the price of the repair. They didn't play any games with appointments, or try to upsell me. They did the work at reasonable price when compared to the dealers and most shops. And they completely finished the work in a about an hour. I would recommend this location any day.
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February 2024 by Village Arms Administrator
I called in at 11:30am for an oil change and was scheduled for 2:00pm. When I arrived there were no cars outside and no customers in the lobby. The receptionist at the front desk still refused to acknowledge me. I had to say hello twice and still was not greeted. After the second hello he rudely stated “what name is your appointment under”. I stated my name and he immediately said we don’t have an appointment under that name. I explained that I called and likely spoke to him as I recognized the voice. Instead of admitting that he made a mistake in scheduling or was simply refusing me service (which is what I believe he did), he accused me of being in the wrong location (I confirmed the address when I made the appointment). Rude, incompetent and unprofessional. I definitely won’t be returning. Headed right up the street to Valvoline ( in and out with excellent service).
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December 2023 by Traci Ann
I wouldn't take my car back here ever. An oil change turned into needing the oil pan replaced for over $500 because he couldn't get the plug out. Took it back to the last place that did it(firestone) and they had it done in 40 mins no problems! Don't trust anything they tell you. If I could give them a zero I would.
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December 2023 by Andrew King
It was alright, I mean the staff are very friendly but I had to wait 3hrs for my tires installed on Nov. 7th. I had to wait in the waiting area for 3hrs. Weeks passed by, my wheels are shaking? I don’t understand when you have 3hrs and don’t fix the tire properly, my wheels are shaking when I slow down from 60-0MPG!!
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December 2023 by Gary Westman
Have taken all 3 of my vehicles here, a large variety of work has been performed. Always done professionally and communication is great. Would highly recommend to anyone in the area looking for auto repair!Services: Air & cabin filter replacement
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December 2023 by Thomas Mattson
They charge me over $200 to Mount tires on brand new rims they don't have to dismount any tires or throw them away just put new wheels on new rims, so they do half the work they can't even balance my tires properly I would never recommend anybody go here discount tire charges half of what they do and they do twice as good of a job
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October 2023 by bazrun williams
I booked and paid for my tire installation that I ordered on Amazon but I arrived and they had a extra charge for disposal I had to pay for separate. Also what's the deal with covering the window where you can see the mechanics working?? Other than that they did their job
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October 2023 by Dustin Saunders
We had a bit of an issue with a tire repair and replacement, but the work was done quickly and professionally and when I called the manager Roger to work out the issue, he was fair and we resolved it without problem. I think you'll find similar quality services at most places, but knowing that the management cares about ensuring a good customer experience is why I would suggest the location to you.Service: Tires
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September 2023 by Pat Taubman
I had 4 tires sent to your shop. It was a breath of fresh air to have a great service and customer relations with me. Thanks so much for the work that did in a timely and professional manner. Highly recommended.Services: Tires
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August 2023 by Zak Safdari
TLDR: they lied about the appointment to try and get my business. Very unprofessional.I called last week to take a wheel off/on. The guy said you could drop it off today and we’ll get it done end of day. I said this isn’t urgent, I’ll just take whenever you’re next appointment is. He says I’ve got next Friday at 9am and it’ll take about an hour.I book it. Call this morning to confirm my appt, the guy from today says it’s marked as a drop off and he’ll get it done by end of day. Not sure how you screw that up. Made it very clear I’m not looking for a whole day drop off. Waited a week for nothing when I could’ve got this done elsewhere.
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July 2023 by Cali
They were open on the 4th and able to get me in last minute without an issue. Repaired an oil leak quickly without it being extremely expensive. Overall they were kind and helpful too. Definetly recommend them.
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July 2023 by Austin Harrell
I have been going here for almost two years. What a mistake. They are essentially a jiffy lube in disguise. Mechanic Todd seems to lube and go and list the whole inspection is done.I have had 2 vehicles go through there for regular maintenance and inspection. The first one a 2011 compass they recommended a shock be replaced. After lifting it in my five way I see the entire subframe is spill where the shock is to be replaced.2011 equinox 3 oil changes 9 month's I now have my brakes are all the way down to metal on metal. Front control arm shot at every point. And false records to carfax of trie rotation and inspection.I commonly let them know I'll repair the problems myself just need a honest diagnosis. Turns out they don't offer that.Really took my faith out of modern day mechanics.
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June 2023 by Gabe V
Roger, at Car-X got me all taken care of and even got in the same day. Honest, quality work and great customer service. Five stars all day.
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June 2023 by IAM KMT
Took me in as a last minute appointment and service was great
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June 2023 by Mandy Dahlen
Fixed and installed my flat tire within an hour, super quick and helpful thank you. ?Services: Tires
