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November 2025 by Kids These Days
Walked in and was greeting by a grumpy man that clearly didnt want to talk to anyone. He said he was the traffic director. I asked if he could direct me to some who could help. He said there was one sales person on the floor and they were busy for at least an hour. At least i was able to compare comodes.
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November 2025 by Corrine Z.
My conversation with Ashley S. at the Golden Valley, MN showroom today was beyond helpful. She was so knowledgeable and patient with all my questions. I didn’t feel at all rushed. She deserves 10 stars! Placed my order today based on her information and so far I’m a very happy customer!
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November 2025 by Alexander G (大悪人)
Huge selection of appliances. You can have coffee and a cookie while shopping.
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October 2025 by Denise Erickson
I chose Ferguson for remodeling our two bathrooms. The showroom was convenient because the majority of the products I wanted were on display, which was helpful. The first item to arrive was the drain for my Kohler tub. I was sent a used one with scratches. They didn't even bother to package it properly. We are still working on trying to return this item.The second item I opened was a Kohler tub with some marks and scratches. They weren't horrible and my contractor said it's not uncommon so I kept it. My final straw was the Toto toilet tank. After being installed for less than a month, there are cracks in it. We were told it is not covered through Ferguson. I spent thousands with them. I am not impressed. Home Depot would have replaced it with no questions asked.
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August 2025 by Jeff Long
Very beautiful showroom! Lots of really outstanding fixtures that cover all ranges of expenses.
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August 2025 by Behzad Balighi
Very poor customer service at this store
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August 2025 by Dermal Deviations
awesome stuff, but not cheap.
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July 2025 by xchallenge
Great Shipping/Recieving Team. Every time super fast unload. Check-in entrance next to dock B. Overnight parking allowed, however space is kinda limited. You can also park on the side of Decatur Ave along their building. Just don't pass their passenger cars parking lot - no parking signs there. Hours are Mon - Fri 6am to 4pm. Cheers 🥂
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July 2025 by David \u0026 Jody Blauw
Cool stuff, very pricey. There was a definite snobby feel amongst shoppers and staff alike.
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May 2025 by Service
This place is horrible!!!!! read past reviews... We were sent there from a Plumbing company out of Anoka, Terry Overacker Plumbing...we wanted to look at good quality fixtures. The gal at the Plumbing store was knowledgable but said to go to this Home store by Ferguson. She said you needed a appointment to get in...we called from the plumbing store and made a appointment. Ferguson said it was a month out for an appointment. We both took off work to go to this appointment. We were met by a gal named Gail, we had set a two hour appointment. As we walked in the sign said free to browse and shop....NO APPOINTMENT NEEDED. We are building our first house and wanted to pick out fixtures we told the gal. We showed her a few pictures from the Plumbers shop...She was short and said we dont stock those anymore...Instead of being polite she was short, anoyed, and bascially told us we were wasting her time. After a month of waiting...she could of walk us thru the store and showed us some ideas and product, explained different manufactures etc...but no...rude and to the point...we got up and went to the receptionist gentleman who was just as clueless...You can do better at Menards, or Home Depot!! Or amazon...this place is a classless operation designed to deal with well to do buyers who know nothing...Good Luck
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January 2025 by Jeffrey Hine
Ferguson is always a great place to see quality remodeling project fixtures and appliances. We don't always buy there, but we get no shortage of ideas for our next remodeling project.
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January 2025 by The Garden Father
Wasn't really greeted well. Said to check in at the desk and no one was present. We were going to spend close to $20k here but no one was available to help. How is it youre not staffed appropriately on Saturdays? Spent over an hour here and finally gave up. I'd have better customer service at Home Depot.
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November 2024 by Heather Powell
Great experience! My plumber asked me to check this place out to find a sink. No idea what I was walking in to... the gallery is beautiful (not at all what I was expecting). Hundreds of options for everything... sinks, faucets, hardware, tubs, toilets, shower accessories. Very helpful, knowledgeable staff. Reasonable prices too.
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October 2024 by Oleg Andreyev
Great showroom! Jason was super helpful getting our project started.
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September 2024 by P D
When a website says has "in stock" option I assumed you have it in store. Put "in stock for immediate shipping. If its not in stock, Id gather you wouldnt offer it to sell on website, correct? completely misleading. A complete waste of my time and money today. Another garbage business. Tried calling but nobody answered so maybe I could've found out before I came. I'm just going directly to the manufacturer instead of this circus make believe eloquent experience. highly recommend going directly to manufacturers and not being misled by this company. If they have something that so misleading unclear if not untrue; how will they be if you do have an issue with the incredible amount of money you spend?
