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May 2024 by Chris Watkins
Great family owned business. Excellent prices and excellent work
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May 2024 by jon sonderby
Jordan was an absolute delight to work with.
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January 2024 by Doug B.
I had one of the best experiences at Jewelry Works. They were incredibly helpful and friendly! I needed a ring resized and they were incredibly helpful and helped me improve the ring i bought besides just resizing it. I don't know jewelry that well, but I do know great customer service and a really good deal. I got both and couldn't be happier! My fiancé was blown away and can't stop looking at her ring and showing it off. This place and the employees I spoke to were amazing! I will only go here from now on.
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November 2023 by E S.
Unfortunately, my experience here has been terrible. The staff are arrogant and rude. When I picked up my ring, there was a random diamond floating around in the baggie, which I believe was my diamond that they were supposed to have put back into my ring. They bumbled around and said it happens all the time...just diamonds getting left in bags and such. I would not recommend this place to anyone.
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September 2023 by Kent Olson
Quick service for replacing a watch battery. Friendly staff and nice jewelry to view while we waited. Will definitely come here again, for service and new jewelry.
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April 2023 by Pj Maguire
Jewelry Works is excellent to work with. I was impressed with the technology. Great people.
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March 2023 by Kayley Gilmore
Love the new location, it’s beautiful! My son wanted to buy his girlfriend some heart earrings, and Ryan and Nancy helped create them step by step, choosing nickel-free posts for her allergies, and letting us pick out the garnets and diamonds. It was such a fun and unique experience for our custom jewelry! Would highly recommend Jewelry Works.
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January 2023 by Jack Tobin
Amazing attention to detail! Was fun and easy to create the custom piece I wanted.
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July 2022 by Curtis Rauch
Called them when I was in the area to see if they could same day resize my wedding band in a pinch (I previously had them resize my wife’s engagement ring). I didn’t even buy my ring there and they treated me so well, their goldsmith sized it on the spot while I tried some things on from their beautiful watch options. Phenomenal service, See Lisa for purchasing. Side note, their Rolexes aren’t price gouged like everywhere else!
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May 2022 by Will Duplex
Local, family-owned business that is top notch in every sense of the phrase. Mr. Rydell and his team handled a gold chain repair without any issues, at an amazing price, and ahead of schedule. Not only do they handle jewelry repairs, but they also sell new pieces at very competitive prices. From the owner all the way down to the staff, it's clear upon entering that this is a shop who truly knows the jewelry market and has been local to Minnesota for years and years. If you're looking to purchase or repair jewelry pieces, this is the place to go to, hands down. If you're looking for a clean shop, local to MN, extremely competitive prices, with friendly staff and an owner who's truly passionate and cares, then you've found what you're looking for at Jewelry Works.
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November 2021 by Brett K
I purchased my wedding band from Jewelry Works and could not be happier. The band is excellent quality and looks fantastic, and the staff at Jewelry Works was great to work with.Highly recommended!
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July 2021 by Show Time
Top notch service with excellent quality and craftsmanship. Prices were fair. Customer service went above and beyond my expectations. Highly recommend this shop. It's in a great location in Golden Valley. Great work!
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February 2021 by Charles Bernardy
I am so happy my friend referred my to Jewelry Works! My family and I have used the same small family owned jeweler the past 20 years and they closed the doors due to the pandemic. They are extremely knowledgeable, friendly and professional. I believe they truly care about the customer experience. They have earned the future of my business. I highly recommend!
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October 2020 by Cindy Schaefer
Jewelry Works is a “hidden gem”! It’s the absolute BEST! It’s a small shop and tucked away in a little strip center. I was nervous to leave my diamond as I’d heard stories of jewelers switching out stones with fake stones (when we were living in Atlanta). We were new to MN and I was referred to them by a very reputable jewelry store in Minnetonka when I needed repairs to my wedding set. This store sent all their major repairs and design work to Dick, the owner of JW, and his wife Linda. Wonderful folks who soon put my fears to rest. Their son, Ryan, now owns it and he continues the family tradition of absolute honesty and his long term employees are great, skilled craftsmen! I’ve utilized their repair and design services now for 26 years and have always been very pleased! I give them a five diamond rating!!
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August 2020 by Jorma Soderberg
Had a ring resized here in June. Within two months the solder joint had broken. Brought it in thinking they would repair their shoddy work only to find out that they only stand behind their work if they make the whole ring, not on resizing. They said they would repair it but they would have to charge me. Now I don't deal a lot with jewelry so maybe this is industry standard, but it seems that if your work fails within 2 months you should probably make things right. Not gonna throw good money after bad so I'll have it fixed somewhere that stands behind their work.