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November 2023 by J C
What an enjoyable experience buying my 1st mini! Customer was the best I have experienced anywhere in years!
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November 2023 by Teresa Berg
So glad I found this great car dealership! Kate was helpful and professional --and they had a great selection of cars. I am looking forward to being their customer for years to come.
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October 2023 by Brian Pannkuk
Best buying experience we have ever had. Thank you very much. Also the Clubman S is a awesome vehicle. We are Mini owners for life.
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October 2023 by Jim
The easiest process of purchasing a new car ever. The staff at Motorwerks is amazing and they even let us bring our frenchie Lloyd to come inside and visit! Thank you Stephanie for the outstanding service and we couldn’t be happier with our new Mini!!!
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September 2023 by Yue Ma (Mavy)
Got my first MINI from Kate here. She's really helpful and patient, and it was a wonderful experience! Definitely recommend them is you are interested in MINI.
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August 2023 by Sue W.
After seeing all the low ratings from a few years ago, I'm wondering if this dealership has been making a concerted effort to improve their customer service. I bought a 2019 Mini Countryman from them and have had nothing but positive experiences. But this review is specifically for interior detailing service they provided this week. I was able to schedule an appointment a few days after I called for an appointment. They wanted to keep the car overnight (I'm guessing so the carpets could dry) and offered me a loaner car (for a $20 admin fee). Since I live relatively close, I used their courtesy shuttle instead as I didn't need to drive anywhere the rest of the day.When I dropped the car off I pointed out a couple specific items to be cleaned (old state park sticker glue on the windshield and paint that had spilled in the back. There was also at least two years worth of grit, grime and hair (please don't judge me). The next morning they called and said my car was ready hours before I expected to hear from them. Paige picked me up right at my front door and brought me back to the dealership. Getting my car professionally cleaned is in my top ten best purchases this year. There's no way I could have done such a good job on my own. And to plagiarize another reviewer ... treat yo-self!
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August 2023 by Andrew Nelson
I have purchased 2 vehicles from Jaron and each time has been great! Both times Jaron went above and beyond to make sure my experience was nothing but perfect. Not to mention, their service department is equally great! Fantastic experiences all around.
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June 2023 by Martha Croyle
Jaron did a great job lining up the cars I wanted to test drive. He made the process smooth and enjoyable. When I found the ONE, he made sure I got settled in before driving her home! Thank you for making it a great experience!
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June 2023 by Heidi H.
I bought my first MINI from Charlie W. When it was time for my second, Charlie handled everything. He found a used MINI that is perfect for me and at a great price!
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June 2023 by Abraham Freybler
I have a 2011 Mini Cooper S Hardtop that has been nicknamed the "Money Pit." I love the car, but since purchasing it (not from Motorwerks Mini) in 2021, it has had quite a bit of work done to it. From oil and fuel leaks to struts to valve stem seals, a timing chain, and a water pump, I wouldn't trust anyone else with my car. Huge shoutout to the entire service department, but especially Jake B for always taking my calls, being transparent, and trustworthy. So long as I'm living in the Twin Cities, and assuming I keep the "Money Pit," these folks have my business.
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June 2023 by Patrick
Great sales and purchasing experience when buying a precert Mini Cooper with the oil change package. My 3-star review is with the Service practice. Here are my reasons:1. I am required to have an oil change when told to do so under the contract of the oil change package. This is fine, but life gets busy. So, instead of getting an oil change during an upcoming vacation, I will now be making an appointment in approx. 6-8 weeks as my weekly M-F commute averages 400+ miles. This, for a disgruntled customer over some miles? Thanks for nothing.2. What's the point of a precert car when the customer must pay a diagnoses charge of $150, if said parts may not be under warranty? I have two separate issues, potentially on the hook for $300, plus parts/labor? Mind you, one issue dating back to the purchase of the car (a buzzing speaker) and now a windshield fluid issue. I specifically purchased this car because of the less than stellar history of Mini Coopers, especially Gen1, and service experiences like this do not garner continued trust in the MINI brand.So, really fun cars, but buyer take note when purchasing a precert Mini as you don't dare work on it yourself voiding any warranty and at the mercy of the garage to determine coverage.
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April 2023 by Jared Lunning
Second time having them repair my MINI. Seriously don't know why you would take your car anywhere else.The team of employees is extremely kind, detailed, and communicative. I feel confident that they are actually looking at my car in depth, and being honest about what needs replacing.Major shout out to Jacob as he has been the main individual assisting me both times- he is top notch and will find a way to answer any questions you have about your MINI.
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April 2023 by Pamma's Place
Bought my MINI here in March of 2022. Andrew Lee helped with the sale and answered a ton of questions for me with patience and thoroughness. The whole experience was painless, no shenanigans with the sales department at all. If you’re looking for a MINI, check them out. They have a great selection.
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April 2023 by trev flor
Great experience from the beginning to the end.Kate and Erik were very easy to work with.If you’re looking for a Mini, would definitely recommend.
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March 2023 by Dan Lang
Motorwerks Mini provided the best experience I have ever had buying a new car. My sales rep and finance officer were efficient, personable, and professional. I had the exact car that I dreamt about built and it arrived exactly as specified. Mini and its reps hit a HomeRun. My MINI JCW is a beast and is fun to drive. I look forward to becoming a loyal Mini owner for years to come. Thank you Motorwerks Mini of Golden Valley!