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February 2024 by Travis D unaffiliated
Military discount
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February 2024 by Susan P.
Wayne in the appliance department was, very helpful, knowledgeable and kind. He helped us get the best value fir our money!!!
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January 2024 by Bomp Kunz
Always have what I need. Staff friendly and helpful
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January 2024 by b Chiller
Grabbed a sheet of drywall from the 3/8" pile, did not find out it was actually 1/2" until a few hours later after I had made all the cuts. I have deadlines for the project and this was a major disappointment.
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December 2023 by S K
It's home depot, can't find help and they only have self check out.
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October 2023 by Rylee Hall
Obsessed with Home Depot for their plant section. I just wish the workers would take better care of the plants. They seem to get sad looking after a week
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October 2023 by Lindsay
I have been here a couple of times. Once was to buy a fridge. The process went smoothly and they took a lot of safety precautions when loading l, which was good!The last time I was there wasn’t so great. The woman seemed quite irritated I was asking for help. I literally found myself apologizing after asking for assistance when she came across annoyed. Also, I heard her make a comment to a customer blaming Trump for the increase in prices after a he just mentioned that a product was more expensive than he thought it would be. The employee was rude and unprofessional.
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October 2023 by Glenda Matteson
I’m doing a kitchen remodeling & ordered a gas stove from my home town HD in Grand Rapids. So excited to get my new kitchen, I ordered a couple months ahead! Went to HD store & picked out my stove on the floor, ordered it, payed in full along with 5 year warranty! They deliver & I was not home but contractors were there to assist with putting stove in my garage. No problem?? Then went it came time to hook up in my kitchen, after they opened up the box with no damage the stove door was damaged!!! Went to HD today to come get damaged stove in exchange for another one, ? such a joke. They say the stove was not from their store, rather another, so not their problem??? I picked out the stove at their store & been without a stove for 3 months, I expect a stove that I picked out & not a repair guy to replace parts, to wait another month or more??? This is so uncalled for!! And GR expects us to shop local?? I was so looking forward to cook again after waiting months for my new kitchen & now this?? I’ve always shopped at GR HD but not anymore & will let all my friends & family know
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September 2023 by Ashley Zitka
When you call to ask a question but get on hold for 45 min then again for 38min then agin for 37min all at differenttimes in the same day.
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September 2023 by Tyler Stimmler
Terrible service from the landscaping department. Wouldn't honor an online order. Poor assistance in person and they told me to order online instead. So i go to the website that says they have 600 in stock and 3 days later I get a call saying they have 20. They then are unwilling to resolve the issue and advise me to cancel the order. Won't spend another dime at this store. Would give 0 stars if I could.
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July 2023 by Sherry Bronson
The attendants at the help desk in the Home Depot in Grand Rapids, Minnesota, are knowledgeable, thoughtful, and committed to making the Home Depot experience a seamless and satisfying one.
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July 2023 by Joe Langowski
Lots of stuff to find but they can't have everything you find on the website there is so much on the website the garden center is beautiful and friendly staff
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July 2023 by Wayne Cooley
Nice store, 3asy to shop. Good staff. I like it
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June 2023 by Dale Maki
Great place and love their app. Very helpful staff.
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May 2023 by Rocky
I don't typically leave corny reviews but I frequent home depot quite often throughout the metro. With that being said I was really surprised at how helpful the workers are here. I must have been asked 3 or 4 times if I needed help while I was there. You don't get this at all in the twin cities. In today's world doing your job with a smile on your face is a pretty big deal. Keep it up northern Minne-so-tah!
