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April 2023 by Penny Obrien
I went to Jackson Hewitt Tax Service yesterday to file my tax return. Judy was professional, courteous, and efficient in completing my return.The location set up at Walmart in Grand Rapids was convenient for me to access. I was grateful for the assistance.
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April 2023 by ALLEN PLEMEL
Quick and Courteous . service.preparer was very through and took time to go over our tax situation
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April 2023 by Joshua Anderson
It was the best Experience. Because they were helpful
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April 2023 by Sherwin. Obey
She was helpful and she talk to us made feel like we were people
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March 2023 by Linda larcher
The preparer was less than friendly or helpful. Seemed as if she was doing me a favor by preparing my taxes when in fact she was being paid and I was paying for her services.
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February 2023 by Private Private
Extremely over charged me to file a simple tax return for me and my wife, lady pushed me off everytime I tried to ask about possible fees I figured it would be a premium cost due to the convenience but 300+ dollars plus an additional extra 50 some fee for insurance If they make a mistake that I never knew I even signed up for. Never gave a break down of any cost. Very shady practice over all, pay the cost for turbo tax or some alternative avoid this place
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April 2022 by Brittney Hakola
filed my taxes mid january an still havnt gotten state back there saying my taxes were ammended twice now both without my knowledge an on top of it i cant seem to get ahold of anyone to help me with this problem i will not be returning next year nor would i recommend anyone your guys service!!!!!
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March 2022 by Linda Buchholz
I really like the lady that works at the Grand Rapids Minnesota Walmart. She is very sweet and I enjoyed my experience with her.
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February 2022 by Joan Zolbecht
I can’t believe you charged me a senior citizen $259.00 to do my taxes when all I had was my social security and a very small annuity wasn’t even $5,000. Plus charged me another $49. for something. I will be telling people NOT to use you people
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April 2021 by Daniel Hoppe
Very friendly and professional service. Made filing my taxes easy
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April 2021 by Vicky Kaye
Jackson hewitt in Grand rapids mn.is the worst Tina Anderson won't call you back.ive called her phone.texted her and I've called Jackson hewitt.Jan.30 I did my taxes and nothing yet here it's March 5.money supposed to come on a card nothing yet.never again will I go there.they ate worse than h& r block
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February 2021 by Linda Kuopus
Our taxes were done remotely due to our COVID concerns. Tina walked us through how to send our documents and sign without even leaving our house. She was very helpful and answered all of our questions. Great experience!
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February 2021 by Gavin Flaim
Very friendly and convenient service!
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January 2021 by Chris White
Great customer service
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December 2020 by Susan Davidson
My husband and I have been going to Jackson Hewitt for 20 years to get our taxes prepared. They are always professional and friendly. We would recommend their service to everybody.
