“I was in this morning to get help setting up a new phone. Store was super busy. Jaden was the associate that was working, all alone, and did a phenomenal job. He was helpful and tried to make everyone waiting they were not forgotten. I have worked in customer service for many years and hope the managers realize what a great employee they have. Thank u Jaden and I hope your managers appreciate you.”
“We had THE best service from Kristopher. We saw him help an older gentlemen with such care and kindness (while we were waiting) — he’s a good person and he runs this location with that same awesome MO. I wish we could get this same experience everywhere!”
“I like cricket cuz ur bill stays the same each and every month no matter wat plan. It's been the best service I have had.. the team is nice and very helpful here in grand rapids”
“Had some troubles getting an account due to my own issues of inputting incorrect information on accident, but the guys at the store were super helpful and easy to work with over the 3 days would and am recommending Verizon to everyone I know! Thank you guys so much, you rock!”