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April 2024 by Elijah
Don’t order from here. Literally ordered at 9:20 and by 11 they just decided to cancel my order instead of delivering it. It was supposed to be delivered at 9:55. Absolute joke trying to contact the customer service. Talking to a foreigner trying to find my order is absolutely ridiculous. I will never order from another Pizza Hut.
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March 2024 by Walker
Grand Rapids MN Pizza Hut didn't make 3 of our pizzas, when asked if there was a deal on stuffed crust, they said no. However if you order online it is $5 cheaper. I was in a rush and after a long day, I wanted to bring my kids home pizza, we live an hour away, they didn't make 3 of the ordered pizzas.
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March 2024 by DrComain
Good food
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March 2024 by Kris Brown
Pizza was horrible, tasted like cardboard. You could barely pull the breadsticks apart. Total waste of money.
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February 2024 by Jody Schultz
Food was super late and cold. Did eat any of it i tossed it in the garbage. Will never order
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January 2024 by Jeremy Olson
Pizza was surprisingly good. Haven't had it in ages. The staff was excellent.
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January 2024 by Tim Oothoudt
Wish I had more hands, 2 thumbs down ain't enough:( quit skimping.
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December 2023 by Lily Obrien
Gave me a sausage pizza instead of beef.
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December 2023 by Aaron Winckler
As much as I love Pizza hut, sadly I can never recommend the one in the Grand Rapids area. I am a Hotel Manager of a hotel in the area and when guests arrive in town they are always looking for a place to dine while they are visiting. I have offered Pizza Hut as one of our restaurants in the area in the past. On numerous occasions the guests have come back and told me that the dining area is closed and they are only doing delivery for the night. Also 2 of the past 4 times I have visited the restaurant, I have been told they have closed the dining area for the night and sent the server home. This is always as early as 8pm. So I no longer direct guests of my hotel to this restaurant because it looks bad on the part of my hotel that I am directing them to a place that is already closed.
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November 2023 by Travis Neumayer
I ordered 2 orders from Pizza Hut. back-to-back. One arrived and when the other one didn't, I asked when it would.. the delivery guy said that he would ask his manager when he got back. My pizza was delivered at 10:16 PM. The store closed at 10:00. I never heard back from them. It's 2:17 PM next day… still haven't heard from them, and a 25% tip on a $52 order…. I'm p!zzedI finally called them, again, reluctantly (as they should have had the courtesy/obligation). I was told the order was canceled, but the manager couldn't explain to me how.I'll take my pizza business to domino's from now on.
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November 2023 by Maureen Morrow
We ordered 2 personal pizzas for pickup. The food was made exactly like we ordered it - we like some weird toppings - and ready with well organized staff within 15 minutes. We will do this again!
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October 2023 by John Hane
Hours are wrong and local phone number goes to an out of state call center???? Website was slow and down. Who thought ordering a pizza would be so hard???
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October 2023 by Devlin Clark
I ordered this pizza to be delivered to my home at roughly 7:10 pm. The pizza didn't arrive until 8:30pm, when it did arrive it was delivered by Doordash (apparently Pizza Hut was too busy or didn't care) and they delivered it to the wrong address despite it clearly stating the address. The quality of the pizza was terrible. It was tasty, however the pizza didn't look like it was cut, it was stuck to the bottom of the box, and there were holes in the pieces and not all of the pieces were cut. It was very disappointing. I've ordered from them before a couple times and there's usually some kind of issue. Avoid them if you can or dine in.
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October 2023 by Sara Benson
Tried buying pizza last night at 7:06 get told I would get it at 8:08 then get message saying it running behind it would be at 8:20 when I would get it nope would be ten o' clock before I would so I cancel the order. I will not order their ever again will be telling my friend don't to.
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September 2023 by Raekwon Goins
Really loved the food always one of my best pizza restaurants i love too go all the time
