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May 2023 by S Wilson (Through the Eyes of)
Dissapointed with the quality of the paint...10 months on from application paint still comes off when wiped with a Kleenex. I thought Shirwin was the highest quality and that's why I paid extra, turns out to be a mistake... on the positive note the service was good, color is spot.
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May 2023 by Dcloudx1989x
Great mangers and staff!
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December 2022 by Amira Torres
I don't care what the location is, they are the best.
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March 2022 by Lisa Gouldie
I am a first time painter. I was greatful for the knowledgeable professional and service.
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February 2022 by Brian Hanson
Very helpful staff who answered my questions honestly and professionally while finding the right product for my needs.
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January 2022 by C “Kingsblend” Hammill
Great staff, COVID has effected some items availability, but seems to be the norm of a lot of things
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July 2021 by Lawrence Karels
The Grand Rapids store provided knowledgeable staff that advised me about my concerns. I felt I left the store with the proper advise and supplies to accomplish my DIY projects on our newly purchased home.
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March 2021 by Sarah Pederson
Very friendly and helpful!
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December 2020 by Alexis Engdahl
Zak is hands down the most positive, likable, sales guy around. He is friendly, professional, and you can tell genuinely cares about the customers and what they want. He is very personable, and helped me choose the perfect paint color for our nursery. We will 100% come here every time for our paint needs because he made us feel so comfortable and gave a great experience. Would absolutely recommend this store!
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October 2020 by Dawn Frick
Excellent customer service and quality paint!
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February 2020 by Teresa Kinnunen
Fast, friendly service, with a smile
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January 2020 by Wilderness Wheelers
very friendly and helpful knowledgable about color matching
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October 2019 by Debra Hagenbuck
Yesterday when my husband and I went to our local Sherwin Williams store we weren't impressed with Dustin the store employee. We took a lid from a can of paint we wanted more of and Dustin seemed confused as how get us the color of paint we were asking. The lid had all the information on it. It was pretty self explanatory. He went searching all around the store and said he only had one gallon of the type of paint we needed. The store manager Leah came out of her office and asked Dustin what was going on? She immediately found the gallon of paint we wanted, there were stacks of gallons. Dustin tried to sell us exterior paint when we needed interior! Leah then had to verbally instruct Dustin on how to put in the proper information to get the color of paint we desired. This transpired at 9:30 in the morning, Dustin shrugged off his mistakes and said oh, maybe I'm not awake! We're thankful Leah was on the premises and she knew how to get us the type of paint and color of paint we required.
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September 2019 by Andrew Riehle
My wife and I stopped in and had no idea what we needed for our project. The gal working (I think her name was Sara?) was VERY helpful and patient with our numerous questions, and even helped us pick out supplies that would help us save money. I highly recommend this store for your painting needs.
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September 2019 by Val Pat Dom Basten
They color matched my sample exactly where at home Depot it wasn't close enough. However the paint is very expensive.
