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November 2023 by Cynthia Townley
Devlin and Kaitlyn were amazing. My husband and I went in to switch carriers and they walked us through the entire process including getting our phones set up and helped walk us through some other issues.They definitely made us feel welcome but really took the time to help us understand and made sure we got the best deal for our houshold. They were a really great team!
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November 2023 by Jon Morrison
Went in to deal with a billing issue as I had to switch carriers and T-Mobile corporate doesn't seem to care about past customers or let them pay a final bill ?. The gal who helped me try and figure it out really went to bat for me against the corporate mucks. If I end up going back to T-Mobile I'd come here as she was extremely helpful and kind.
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November 2023 by Ella Jensen
When we switched to T-Mobile, the Mgr told us there would be short dead zones. Every month the service got worse with dropped calls and no service. The Mgr made multiple promises to help and then stopped taking our calls. Three tries with corporate to correct the problems and we went back toVerizon. Never using T-Mobile again. Never trusting this store again.
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June 2023 by Todd Geurkink
Very nice people there. Extremely helpful!
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April 2023 by Jesse Rundquist
The guy here helped me out when the corporate office could not have a clue
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March 2023 by Adam LeSarge
Friendly service. Knowledgeable staff.
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March 2023 by Kate Makinen
Such a phenomenal experience at this store! They helped me through something somewhat complicated in less than 15 minutes and saved us a significant amount of money in the process. Highly recommend!!
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March 2023 by Kylan Baker
Kind, intelligent, and receptive staff. I was completely new to T-Mobile, and came in with an international phone that I wasn't completely sure would work in the US. They set me up quickly, covered all the bases, and made sure everything would work properly.
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March 2023 by Keith R
Love the staff here there super helpful
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February 2023 by Rana Nichols
so happy with the customer service here!! I went in and left with the biggest smile very helpful n happy with my new service!!
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February 2023 by Charles Bundy
Good friendly service, Cassie was informative and very helpful.
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November 2022 by Patrick Janecke
This is the second attempt to post. In-store help is fine. T-Mobile as a corporation misleads, corporate sale people are disingenuous (LaTisha lied), I've been told all of my issues will be resolved. However I'm certain I'll die before that may happen. I'm 67. Run away from here. Get ALL claims recorded on phone. I despise T-Mobile.
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November 2022 by Susan Mclaughlin
Every time I go there I get such great help from Alec Hess. I consider him my personal phone rep. He is prompt, friendly, very, very knowledgeable , funny and not overbearing at all. Super down to earth and when you leave you feel like all your questions are answered and your satisfied with your visit. All the staff at this store are friendly and kind. No complaints what so ever!
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November 2022 by Robert Wilson
I will not recommend this company they will screw you over the second chance they get if you don't know how to tell a lie don't go to this company
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October 2022 by Anthony Yunk
We don't have good service. Too many dead spots.