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February 2024 by We Frost
Their hours are unreasonable.
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February 2024 by Nancy Tuders
Very quick and fast delivery.
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October 2023 by M D
Worthless. They can’t print labels using a QR code, emailed labels, or labels from eBay. No idea why they are even open. The only thing this “UPS store” actually does is accept packages with labels already on them. This store is literally the only reason why I might need to buy a printer. It’s 2023. These people need to update their procedures. Could not be any less useful.
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September 2023 by Carol Halgrimson
Always too short of hours open. Like from 3:00 to 4:00 pm or so. Long line.
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August 2023 by Gman17
Great staff.They desperately need a second drop box. I've had packages stolen out of the drop box as it gets over flowing.Is it that hard to get additional drop boxes ?
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June 2023 by Douglas Ahle
Excuses excuses. Got notified that package was undelivered because of a “bad address”. Huh? Funny UPS delivered packages just last month. Huh? Funny because that’s the actual 911 address. So my guess driver had no other deliveries in that area and was easier just to put bad address ??. FedEx here I come.
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April 2023 by Zach
Lady at the counter is unbelievably passive aggressive. Not once in the last 2 years have I had a decent experience with her being even remotely friendly. Been picking up there since 2016.I used to be able to go in there and chat and grab my packages whenever during their hours, now with her it seems she would rather do anything to not help me and she happily smiles about it.I guess she would rather make her drivers have more stops than give me my package while I'm there.
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March 2023 by Brad Tatro
About 1.5-2 weeks ago I dropped off several packages for my business. The last few days now I’ve had those customers on my case about the shipments of their products. (As they have every right to be upset) so as I went to ups with the tracking numbers and more packages to ship they found the packages in the back “on hold” for incorrect labeling. #1 I didn’t label them the worker at ups did. #2 I was never contacted or notified about these packages. Im very upset on this and will be using FedEx for most of my shipment from now on!
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March 2023 by Daniel Maturi
Was waiting on a sure post delivery to the local post office but it never got delivered??
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December 2022 by Joan Renaud
I am very disappointed in the delivery service I receive. As you can see in the picture my packages were dropped at the top of our driveway. There is plenty of room to turn the big brown truck around at the bottom. I have video games received and I have no idea how long they were out in this cold weather. I have had them left by the garage door with no indication that things have been delivered. This is crazy and totally unacceptable for the price we pay for shipping.
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August 2022 by Rebecca Goniwich
The Best UPS Store. I visited it while on vacation and they did a remarkable job packing and shipping my extra items I had bought. Friendly staff and very efficient.
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April 2022 by Laery Wilder
I had a couple of very important packages get delivered to I am assuming the wrong address, as they never arrived to my house. At first they were being held at a access point because they couldn't find the address, so I had asked several times to please keep them held at the access point and I will pick them up. I was told they need to make another attempt and I begged to just keep them held, I would pick them up ASAP. Well... They made an attempt all right. And I assume just kicked them off any old place because they are now gone.... I am SO SAD. hundreds of dollars wasted because UPS makes it IMPOSSIBLE to even talk to anyone about customer issues. I will literally do everything I can to avoid ever having to deal with this company ever again. I beyond angry and sad !
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March 2022 by Michael Z
Every time I have a UPS delivery, I get a notification at the end of the day saying there has been an weather delay or emergency situation. Why is that, when the weather has been great?? Then I ended up getting the package 3 days late... It happens to every delivery and when it is delivered, its just thrown on a snow bank at the end of the driveway. Seems like lazy drivers in the area. I understand it happening a few times a year, but not every delivery from UPS. FEDEX never has this problem.... Thanks
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February 2022 by Kimberly Hagedorn
Drive appears to be nice but all boxes that come out of his truck smell like smoke. The product that I received all needed to be cleaned through ally to get the smell under control. I am going to start asking for FedEx services as this is really affecting my allergies
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February 2022 by Michelle Dion
Hours of operation stink. 3pm to 5:30pm is not ideal for people who work swing shift.
