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December 2023 by Kris Alt
I’ve had some subpar experiences at VIOC’s before, but the staff at the Grand Rapids location is absolutely phenomenal, every time. Friendly, efficient, and consistently great.
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November 2023 by Mark Hogan
Will and his crew did an awesome job Sunday morning when I took my car in for an oil change and tire rotation. The service was quick, friendly and informative. Will even changed the tire pressure gauge on my car from metric to english. Something I was unable to do on my own. These guys understand the value of outstanding customer service!Services: Tires
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October 2023 by Corinne Rolstad
They were friendly, efficient, and knowledgeable. Also fair prices!
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October 2023 by Sueann Nichols
The best customer service!! Everyone at the Grand Rapids Valvoline are always pleasant and so fun and helpful!!
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July 2023 by Randy Ott
I have been to the Grand Rapids Minnesota location numerous times each and every time I receive stellar service and Kristine the new manager goes above and beyond to make sure that everything is taken care of in a timely manner and I safely as possible.Service: Oil change
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July 2023 by Lauren Meyer
In and out quick. Had a coupon today. I've never doubted any single one team members knowledge :)
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July 2023 by MN Hoss
Friendly fast service at a reasonable price. I have had my oil changed here 7 times now. No issues whatsoever. Same friendly faces working there, which is a sign of a good team I think. ???
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May 2023 by Anders Swanson-Lane
Got my oil changed, it was quick and easy. The workers were friendly and overall it is a good car maintenance experience.
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May 2023 by Lenny Richardson
Excellent, Nothing but kindness. Told you everything they were doing, kept you well informed. Checked out everything and let you know what they found. Treated with nothing but respect. I will continue to use there service.
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April 2023 by jacob poulin
Too expensive and now I have to ask them to not touch anything other than fluids. Some thing always breaks when I drive away from there.
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March 2023 by Whitney Rice
Great service! The technicians were awesome about explaining everything to me and they were very quick! Also noticed their communication with each other is excellent!
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February 2023 by Linus Leivon
Curtis was great on the phone and in person, very polite and helpful. I got my problem fixed, which was a battery needing to be replaced, in a very short amount of time. Overall excellent service and staff. Good work!
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February 2023 by Kathy Holbein
I've been going for many years, always great service and smiles, and answering any questions or concerns.
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January 2023 by Travis Pierzina
I would highly recommend this location. I've never had a bad experience yet. The manager's name is Mark and I really feel like he does an excellent job at leading his team. Was just in the Tuesday after Christmas and noticed that one of his workers were opening a present from him. If he puts that much attention into his employees than odds are he's putting a ton of effort into training and leading them. Just my opinion like all reviews I just really feel that as a whole this location does a really fine job.
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January 2023 by James Yurrick
Exceptional service! All staff was kind and professional.Service: Oil change
