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September 2023 by Jo Iverson
We couldnt be happier with Kingsleys! Install was quick and professional!! Well go back for our next appliance purchase!
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September 2023 by Kimberly Wagner
Great customer service!
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January 2023 by Janet Benson
Horrible customer service. I bought the most expensive washer and dryer, a dishwasher and their biggest deep freezer from them. The washer tore up my blankets and clothes. I had them come out several times. It is under warranty and they told me that they don't get paid for coming out for warranties, so I would have to wait to get my brand new washer fixed. They finally replaced it after I called the speed queen company, with a cheaper one $650 difference in Kingsley's favor, that I never got back. The new one wasn't hooked up properly and kept leaking. After this past service call, I was told by the owner Kerry, "Do not call me anymore, I will not be honoring your warranty". I bought local thinking I was going to get good customer service, but instead over paid for a product that doesn't work properly and disrespected.
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December 2022 by Steven “Limelife” Smith
Very good service and a huge selection of items.
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September 2022 by Dale C
I have lived in ******* for just about my whole life, Kingsley's Mercantile has been a staple here ever since they have opened, and I am appalled that the only review is a negative one. I have received nothing but smiles, family-like service, and only the best of the best.************, I wasn't there, but maybe if you weren't so stuck-up and entitled you might have received better care. I am glad that it was settled in the end, and that you got what you wanted, but I am also glad that the Kingsley family lost a customer like you.
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September 2022 by Ryan Zimmerman
Great hardware store, well stocked
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September 2022 by Top Hat Fabrication
Kingsley is Awesome!Bought an awesome new Maytag Fridge and Freezer from them and had them deliver and hook up.Great price and smooth install!
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August 2022 by Jess Benson
We shopped Kingsley becuase we wanted to keep our dollars local. Very nice at the time of sale, (we bought the most expensive SpeedQueen washer and dryer, a dishwasher, and a freezer) but boy did things change once we needed service.We were charged for a warranty repair and told "we dont make any money on these" when we asked why that was. We got charged 90 dollars for lint removal too, just like the other reviewer(after they installed the dryer incorrectly).When we called a second time for warranty repair, we were told that they would not come and help us again saying "we dont make amy money" in warranty repairs.Both owners were extremely rude both in person and on the phone. I wouldnt buy so much as a paint brush from them again.
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June 2022 by Janet B
Horrible customer service. I bought the most expensive washer and dryer, a dishwasher and their biggest deep freezer from them. The washer tore up my blankets and clothes. I had them come out several times. It is under warranty and they told me that they don't get paid for coming out for warranties, so I would have to wait to get my brand new washer fixed. They finally replaced it after I called the speed queen company, with a cheaper one $650 difference in Kingsley's favor, that I never got back. The new one wasn't hooked up properly and kept leaking. After this past service call, I was told by the owner Kerry, "Do not call me anymore, I will not be honoring your warranty". I bought local thinking I was going to get good customer service, but instead over paid for a product that doesn't work properly and disrespected.
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June 2022 by Andy Larose
Sold my mother a new washer and dryer. Didn't check the dryer exhaust for lint when they installed it(easiest time to do it) & charged my mom $90 to come back & empty it
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April 2022 by William (Bill) Ferrie
Kingsley Merc is a great hardware supply store with extensive inventory & Great People. Thank you.
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April 2022 by Sherry Bertrang Vlasak
Our refrigerator went out on a Saturday morning. We drove down to Kingsley Mercantile. Walking in we were greeted and asked what we were looking for. I can not tell you how much information they gave us on each type of refrigerator and answered every question we had. They are so knowledgeable and so hands on. This is missing in todays world. They explained financing and that they would deliver for no extra charge and would take our old refrigerator for $15! This was such a great experience! But this is what you get with small town businesses. Hands on!
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February 2022 by Andrea Walsh
Kingsley installed a new HVAC system for us this week. We chose them for their service and were very satisfied. Courtesy, respect, knowledge, quality, experience all count; they demonstrated them and more. Thank you, Kingsley, for serving our area.
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January 2022 by Amy M
Always friendly, knowledgeable, and ready to help you find what you need and at the right price. Other shoppers masked in store, too. They're doing everything right. A local treasure.
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December 2021 by Steve Dunn
Not happy how friend was treated. Basically rude,
