NAPA Auto Parts is a reliable and customer-focused local business. The employees are described as very helpful, friendly, and patient, providing outstanding customer service. They are willing to go the extra mile, such as assisting customers with part installations in the parking lot. Customers appreciate the employees' willingness to answer questions and provide the necessary parts, even in emergency situations. Overall, NAPA Auto Parts is praised as a great local business that delivers a positive customer experience.
Excellent service best auto parts store in the area. Period!
September 2025
I’m not a frequent customer of the Hastings Napa, but have been there recently for a few things and the customer service is top notch! Every person I have either talked to on the phone or worked with in person has been very friendly and completely willing to help anyway they could! Why would I go anywhere else?
February 2025
Jack and Taylor were most helpful. It was closing time, and they stayed late to assist me. They scanned my truck and sold me the part for repair. I appreciate their help and will visit them again!
