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May 2025 by Nick Fisher
I previously had left a bad review only to find I am a complete idiot..and I was 100000% in the wrong. They were patient and understanding, and we got it figured out. I can't say anything negative about them at this point at all. Very nice facility, and their patience with someone acting a fool is otherworldly.
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May 2025 by Raider Streaming
I had a great experience with Simply Secure Storage in Hastings. The facility was spotless—seriously one of the cleanest storage places I’ve ever seen. The stalls were immaculate, and it was clear they take pride in keeping things well maintained. We were able to get in and out easily with a 26-foot truck, which made a big difference during a busy move. Super convenient, and the whole process was smooth from start to finish. Would definitely recommend for anyone needing reliable, hassle-free storage.
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August 2024 by Michelle Mayohellie
I only had to rent a locker for about 5 months, but it was seamless, Chad was so helpful and worded with me in everything that I needed. I really like the fact that they also have 24/7 access to their facility and that it is gated and always has security. I would definitely rent from
them again.
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August 2024 by Mitchell Koester
I've been with Simply Secure Storage now for over 2 years and have nothing but good things to say. Very clean and secure facility. Highly recommend!
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June 2024 by Dave Aune
It was clean and big enough.
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May 2024 by Patrick Doran
Nice storage facility and honest company that strives to do right by its customers.
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May 2024 by Gerald Ambrosius
They are an amazing storage facility. Thanks
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March 2024 by ch S
Best storage in Hastings for security and its nice and new
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March 2024 by Jerome Schmidt
BEWARE. I was a customer for 3 years. I submitted my notice to vacate over 30 days before due via the website as instructed. I ended up getting charged (as others have) for the month after I was out. I had to contact Simply to ask how/why this happened. They apologized and acknowledged I had correctly and appropriately submitted the notice and would inspect the unit and refund me. No refund came. Two weeks later, I had to reach out again to ask if I was getting my refund, to which they apologized again and finally submitted the refund.
THEN, I received a new charge the following month AND an email notifying me I was "locked out" with a lien on my unit and any belongings would be auctioned off. I contacted Simply asking what was happening. I heard nothing back. I contacted them 7 days later asking again what was happening and why was I charged. They now claim I left a stain and maintenance had to clean it. I noticed another reviewer had the same thing happen to them just in the past month. I was provided NO notice that they claimed to find a stain and NO notice that they were charging for it.
This is unbelievable. To have been a customer for >3 years, having paid well over $5,000 in total after $25/month increases annually - to be so haphazard and negligent to a customer when trying to vacate the unit (and to have the gall to claim a cleaning charge on top of that) is insulting.
Do better.
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March 2024 by Amara Dalmas
Great storage unit. Staff was very helpful as well, emailed back right away. Thank you!
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January 2024 by Karen Broman
I would definitely recommend this storage facility! Easy reservation and move-in process, units clean and very well maintained. I experienced a slight hiccup with billing when I moved out, but a quick call with the owner--he's very friendly and customer satisfaction oriented--took care of the issue completely. If I ever need storage in this area again, I would happily rent here again.
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January 2024 by John Barnas
My time of 3½ years with Simply Secure Storage has been nothing short of a an excellent experience.The staff is wonderful to work with and very friendly.I can't think of one little thing that they could improve on.If you're looking for a place to store your items, this is the place to do it.I will continue to use their facility for as long as I need them.Signed,A very satisfied customer
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January 2024 by mrfreddybeatz freddy
They charged me 2 consecutive months after I moved my stuff out. I had to spend hrs on the phone to get my bank to stop the payments and refund me.(not to mention I had overdraft fees from it that I had to pay) Then after 2 months of not being there they decided to charge me $80 for a spot on the floor?Would never rent from them again or recommend anyone else to. Really disappointed with their actions.
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January 2024 by Chelsea Ruport
All of my inquiries were answered and any issues I had were solved within minutes. I spoke with both Shannon and Chad. Both of them had amazing customer service! They were very helpful, I never felt like I was an inconvenience to them. I truly appreciate their service! Thank you. The storage facility is clean and secure. And yes, I would absolutely recommend!
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July 2023 by Andy Bennett
Pretty decent for security
