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November 2023 by carla o
Overall my experience with Kolar has been great. Maverick and Josh took great care of me and would highly recommend working with Maverick for your car shopping needs. Josh went above and beyond on the financial side.Additional mention to Parker at Kolar Toyota where I started my journey and directed me over to the Chevrolet building.Now for the reason for four stars instead of five. After going there and finding the car I wanted, I found out if you use a loan through USAA or Navy Federal you cannot take a car the same day even with the pre-approval paperwork and dealership check. I was quoted, who knows how long ago, an incident that happened using a different process from a bank I wasn't using for the reason. So if you do go there through a military-based bank be prepared to not leave the same day with a vehicle.
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November 2023 by Jeff Tharalson
Came in with transmission issues, that we experience daily! And drivetrain vibration. They claimed didn’t find anything wrong with transmission. And they suggested changing all of the fluids. Being a mechanic, changing the fluids will not fix the problem!! Nothing was fixed. Cost me $199.10 for absolutely nothing!! Not to mention I received a email billing for $100. And some change. But the lady said, no .. that invoice was wrong!! So paid the bill! With no suggestions on what we can do to fix the problems I have!! So I really don’t think I’d recommend your service department. Second time in 6 years, 2 different vehicles I’ve had negative results. One was purchased from them. Sorry I wish I had better feedback, but I absolutely do not!! & yes you can use my name with feedback!!
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November 2023 by Benjamin Ward
Took care of me from start to finish and still keeping in touch to see how things are going. Great place and people. They were not pushy on things I didn’t want. I went in with a specific vehicle in mind and they didn’t try to make me look at others like different dealerships.
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November 2023 by Chase B.
Had a great experience with Jake. I told him exactly what I wanted and he was able to get me a good monthly rate, after the first one was a little high he was able to lower it. He gave me his personal number as well and has been quick to respond with any concerns I had about the vehicle. Overall a great experience and Jake is great!
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November 2023 by Ben Cullen
I had a very bad experience at Kolar and would not recommend anyone to use their services. They do not take accountability for who is supposed to be handling things, never call back when they say they will, and actually flat out lie about the details of a situation. Unless you want never-ending problems, I would heavily advise using literally any other dealership. I was even referred to this place and it couldn't have been more of a joke. Service was great until they got their money, as it always is at any dealership, then it was non-existent when a service issue arose after selling me a faulty, brand-new vehicle in the first place. Horrendous experience that will have me apprehensive going through a dealership ever again. 1 star is very generous.
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October 2023 by Glenn Tjaden
Do not buy a used car from here. 15 days of having my car engine light popped on and started to stall 4 to 5 times a day brought it in and they said it was a timing issue they did not fix the problem then when we got the car back the light was off and it came on again a day later. Then the abs, traction, and brake light came on and the service power steering came on. Could barely drive it to their service and they said they could not do anything about it. It was safe to drive.
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September 2023 by Signe Larson
Madison was great. She made a daunting process of selling my vehicle effortless. She was diligent and thorough while executing. Everything in a timely matter. She even offered to drive me back to my house after selling my vehicle to Kolar. Highly recommend partnering with her on any of your upcoming vehicle needs!
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September 2023 by Tim Klegstad
Madison’s professional customer service made my lease buyout experience very smooth. She is very knowledgeable and had thorough answers for all questions I had. I appreciated Madison’s prompt responses and would highly recommend working with her!
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September 2023 by Reece Parks
We had a great experience at Kolar. Very helpful staff and ended up getting a very sharp truck. Doug helped us out, he was friendly, funny and very efficient. Definitely recommend contacting him at this location!
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August 2023 by Sharii Traffie
Customer Service is great, the employees are friendly, and informational and seem to like what they do, which is very important really, makes a customer feel more welcome. All around a great place to purchase a vehicle then too continue with the maintenance on that vehicle and well... shoot go back when time to upgrade!I totally recommend talking with Brendan Baker in sales if you are looking for a new vehicle. He is quite fantastic!!
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August 2023 by fatfrank111
My new vehicle purchase experience at kolar was unfortunately poor. Besides having my credit checked 4 times, including kolar themselves like they were going to finance me., I noticed a dent in my new truck, kolar promised they'd fix it. A local hack called Auto Dent Specialists looks at my truck and told me he has over 20 years experience. When I came back to kolar to pick up my truck I could see the dent was still in the door. I was told because of the convex shape of the door he wasn't able to remove all of the dent. If that wasn't bad enough i realized he had drilled a 1/2" hole in my door for access to the dent. So now my door is destroyed and kolar refuses to pay for repairs. Thanks for hacking up my new truck Kolar. Buyer beware
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August 2023 by Mike Jofs
Kendall was amazing!! I knew the truck that I wanted and she made the whole purchase process go very smoothly. Will definitely refer people to her. Thanks again.
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August 2023 by Susan Matschiner
Brendan called us about leasing coming to end and we happened to be in Duluth and stopped. Walked in saw what I liked and Brendan took it from there! Cannot say enough about the excellent service from everyone Brendan had assist from beginning to end. Kolar really has a great team and customer service is the best! Thank you again Brendan, sales and leasing, Kristin sales manager, Kerry service manager and Emily for Introducing us to all of the departments!!!
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July 2023 by Laurissa Mickelson
Doug was so helpful and wonderful when we were buying our truck. Absolutely great to work with and checks in after you’ve had it for awhile which was nice. We’re still loving it over a year later! And get great service (and the reminders service is needed are so helpful for this mama who forgets everything), overall very happy with Kolar!
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June 2023 by Deborah Grotberg
Kendall was an amazing sales person. She responded to my initial online inquiry promptly and returned subsequent phone calls and messages quickly. Kendall and all the Kolar staff provided excellent service and training on our new Traverse. We love the car and enjoyed the experience at Kolar Chevrolet.