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September 2023 by Brook J.
I noticed that my credit card bill didn't match my receipt. I called and was told they now charge a 3% FEE for paying by credit card! This was not explained to me at the time but they claim there are signs "all over the place." I didn't see any. Bank fees are a cost of doing business and should not be passed along to the customer.
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May 2023 by Kirby G.
WORST experience ever!!! Today a van, that I ordered 2 moths ago and paid $1000 deposit on was sold to another person right from underneath me. Less than 20 hours of being notified the van arrived, Brian, Amanda and Jon sold it to someone else. And to add to the misery, just sent a text about selling it, now they will not return phone calls. Watch your back if you go to Kolar Toyota in Duluth, MN.
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May 2023 by Rhonda T.
We love our Tundra TRD PRO! Jack Leneau/sales was so attentive and diligent in getting us into the truck of our dreams! The ENTIRE staff was terrific and I happen to know they just got a couple MORE Tundra TRD Pros at the dealership right now. Don't delay! Get one. They belong in your garage and on the road, not in the dealer's parking lot, and Kolar WILL TAKE GREAT CARE OF YOU! This is the Best truck ever, and we were devoted Ford 150 owners. Ask for Jack. :)
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September 2022 by Gretchen W.
walked in to see about leasing a vehicle, sales person was extremely rude. didn't tell us to come back, just told us he had no cars, and sent us on our way. Rudest sales person I ever dealt with.
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August 2022 by Jessica Q.
My son was transferred to the area with military orders. He's very young and had never purchased a car before. I hoped that they would treat him fair and take care of him but they did not. The used vehicle they sold him, they promised was a reliable, great car -that had passed all their vigorous inspections and cleared by the service department-is now broke down just a few months later and needing a new engine and along with numerous other pre existing issues. The check engine light came on as soon as he drove off the lot and they lied to him saying it was just a computer glitch that they would fix. Now they refuse to help us and I think that is a shitty way to treat anyone especially our service members. Thanks for nothing Kolar Toyota! Don't shop here.
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December 2021 by Ali K.
I wish I could give this place a 0. They sold me a car with 69,xxx miles on it and at 70,xxx miles it was found to need a new engine. When I called warranty, they said it was pre-existing. When I told Kolar, they refused to call me back for a while and then told me it was impossible to deem it as pre-existing. They took advantage of a person who was new to buying cars and the communication was overall poor.
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November 2021 by Kenzie L.
I bought my car from Kolar Toyota in 2011. They were the place I turned to for a urgent tire repair before heading home to St. Paul after the Thanksgiving holiday. They fit me in and replaced it in a timely fashion. Thank you so much!
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December 2020 by Jordan M.
I had a great experience working with them! I worked with Todd Abrahamson. They were the nearest dealership within 500 miles getting in the exact vehicle I wanted and they stayed at work late for me when I made the drive up to pick it up, couldn't have gone smoother. Super friendly. 10 stars.