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September 2023 by Brook J.
I noticed that my credit card bill didn't match my receipt. I called and was told they now charge a 3% FEE for paying by credit card! This was not explained to me at the time but they claim there are signs "all over the place." I didn't see any. Bank fees are a cost of doing business and should not be passed along to the customer.
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May 2023 by Kirby G.
WORST experience ever!!! Today a van, that I ordered 2 moths ago and paid $1000 deposit on was sold to another person right from underneath me. Less than 20 hours of being notified the van arrived, Brian, Amanda and Jon sold it to someone else. And to add to the misery, just sent a text about selling it, now they will not return phone calls. Watch your back if you go to Kolar Toyota in Duluth, MN.
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May 2023 by Rhonda T.
We love our Tundra TRD PRO! Jack Leneau/sales was so attentive and diligent in getting us into the truck of our dreams! The ENTIRE staff was terrific and I happen to know they just got a couple MORE Tundra TRD Pros at the dealership right now. Don't delay! Get one. They belong in your garage and on the road, not in the dealer's parking lot, and Kolar WILL TAKE GREAT CARE OF YOU! This is the Best truck ever, and we were devoted Ford 150 owners. Ask for Jack. :)
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September 2022 by Gretchen W.
walked in to see about leasing a vehicle, sales person was extremely rude. didn't tell us to come back, just told us he had no cars, and sent us on our way. Rudest sales person I ever dealt with.
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August 2022 by Jessica Q.
My son was transferred to the area with military orders. He's very young and had never purchased a car before. I hoped that they would treat him fair and take care of him but they did not. The used vehicle they sold him, they promised was a reliable, great car -that had passed all their vigorous inspections and cleared by the service department-is now broke down just a few months later and needing a new engine and along with numerous other pre existing issues. The check engine light came on as soon as he drove off the lot and they lied to him saying it was just a computer glitch that they would fix. Now they refuse to help us and I think that is a shitty way to treat anyone especially our service members. Thanks for nothing Kolar Toyota! Don't shop here.
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June 2022 by Chris Hassett
This location was excellent to deal with. I was only temporarily in town for a work project and then bent over backwards to get me in for a 20k service with short notice.
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May 2022 by Suzen H.
Good luck! I'm buying a 2022 Toyota Tacoma asking about options and the woman I talked to couldn't answer any of the option package questions and was a sales associate. I'm a woman too.... You need to know what you are trying to sell to have a sales job! I will take my business elsewhere that has as educated staff!
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March 2022 by Dave Choate
I stopped by in the middle of a roadtrip while having some issues with my Toyota. The guys in the Service Dept were amazing. Very friendly, helped me out right away, solved all my car issues in like 15 minutes, and had the Highlander running smoothly for the next 500 miles home. Thanks so much!Service: General repairs & maintenance
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December 2021 by Ali K.
I wish I could give this place a 0. They sold me a car with 69,xxx miles on it and at 70,xxx miles it was found to need a new engine. When I called warranty, they said it was pre-existing. When I told Kolar, they refused to call me back for a while and then told me it was impossible to deem it as pre-existing. They took advantage of a person who was new to buying cars and the communication was overall poor.
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November 2021 by Kenzie L.
I bought my car from Kolar Toyota in 2011. They were the place I turned to for a urgent tire repair before heading home to St. Paul after the Thanksgiving holiday. They fit me in and replaced it in a timely fashion. Thank you so much!
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November 2021 by Be Fontasik4
Great guys. Great service
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October 2021 by Angelos Limberios
Awesome, friendly, and professional!! My recent purchase at Kolar Toyota was a great experience. I could not believe their detail to customer service and satisfaction. Mark showed me the place and introduced me to I think everyone in our path. I was in and out with ease and everyone I met inside was more than happy to help with anything they could. nothing but good vibes!!! thanks again kolar Toyota for the awesome experience we had purchasing our new ride. Definitely would recommend them to anyone.
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September 2021 by Stacy Nightwine
we had a great experience at Kolar. Steve Fresacher was so fun and easy to work with. The whole staff at Kolar made the whole process wonderful and relaxing. Thank you Kolar!!
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August 2021 by Kim Johnson
New tires and an alignment. My car rides so much better now!
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March 2021 by F U.
Love the service manager Corey he is amazing. He always will try to make things better to help you out he never gets mad and is very patient. He should get a raise and be made store manager some day.