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October 2025 by Ashley Zeglis
The owners are incredibly kind and faith lead, they are probably some of the nicest people you'll ever meet in your life and are so willing to help, they meet you in the middle when it comes to prices instead of high bucking you like all these other companies around here. Their mechanics are great at what they do, Aaron will go above and beyond for just about anyone who needs a helping hand without a doubt or question in his mind out of the goodness of his heart. It's as if your family everytime you walk through their doors. They have everything in which makes a company thrive and when you leave trust me you'll be back even if it's just for good conversation!
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August 2025 by Donna Depenthal
We arrived in town on Friday at 10 pm from St. Louis with our check engine light on. Saturday we called several auto shops and the dealership and couldn’t find help. Then we reached out to Jack and Don’s Services and Sherry diagnosed the problem and said they could work on it Monday. Monday we dropped it off and were given a ride back to where we were staying. At the close of business Monday we were up and running and able to continue North. They were friendly, helpful and recommended seeing your amazing high school while our truck was being repaired. It’s was amazing but we found Jack and Don’s Service more impressive and we are so thankful that they were there for us when needed.
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July 2025 by Jeff Thomas
Great communication, transparency, and helpfulness. I worked with this shop from over 600 miles away and would definitely recommend them as a place to take your car.
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May 2025 by Gena
Great people. Great service.
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May 2025 by Mark Andrew
5 Star Service
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March 2025 by travis kolden (eightydee)
friendly-ish people. only complaint is my mud flap was ripped off during transportation.
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March 2025 by A1 Lawn Snow \u0026 Tree
Very efficient great people
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February 2025 by Larry Sampson
Update: Originally some issues with communication and pricing but the overcharge was refunded without problems. Unfortunately, they left me with 3qts less transmission fluid and I didn't find out until 3 days later when my car stopped moving at a stop sign. One weird positive, my ac condenser was bent but now it isn't, they must have replaced it.
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February 2025 by Robert DeCandido
Love them! My wife and I were renting an SUV...driving between Two Harbors and Hibbing we blew out a tire. We managed to get to Hibbing on the spare...It was a Saturday afternoon. Where could we get a tire to keep us going? Jack and Don's was the only place open on a weekend...GREG! answered the phone, suggested I come in so he could see what size tire needed to be replaced. And in 30 minutes (in 0/ZERO degree weather), GREG had the new tire on the vehicle (after dynamically balancing it on his tire machine). What a nice guy - we had fun discussing upstate MN vs. upstate NY (and even NYC where we are from). GREG is an ace...honest, kind and fast-working. He knew exactly what to do (and even tried matching the tread of the tire he sold to me with the tread of the three matching tires on the SUV). All of this cost $50 (tire, ever so slightly used, and mounting). GREG! Thank You - and thank you Jack and Don's. You folks are Minnesota goodness and efficiency at its best.
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January 2025 by Stephanie G. Foix
Super quick and not super expensive vehicle unlock. Thanks!
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January 2025 by Adam Ziga
They helped me really fast, no bullshit either very fair. It was pretty cool shooting the shit with the mechanics as well. Best prices in town hands down
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November 2024 by Windbreaker Steve
I don’t remember his name, but the cool guy with the pony tail fixed my headlight conundrum right before dark. The receptionists were also welcoming and hopeful that the mechanic would be able to squeeze me in. I felt blessed by these people!!
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October 2024 by Ellen Schmitt
A great place to work with. Wonderful, helpful, kind people who are efficient and very capable. I would definitely use them again.
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August 2024 by Ryan Miller
We are out of town and they fixed our car quickly! Highly recommend!
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August 2024 by Heather Wyatt
This company is great - I was preparing for a weekend trip to the cities and realized my rear shocks needed replacing - I contacted Jack & Don's and a few other places and Jack & Don's was able to get me in the soonest. I rented a car while my car was being worked on because I had a specialist appt that I didn't want to miss, so my plan was to walk to the Hibbing airport after dropping my car off - it's a 4 mile straight shot but when Sheri at Jack & Don's heard that I was planning to walk, she insisted on driving me instead. They fixed my car ahead of their estimated schedule and we're very easy to work with. I would highly recommend them!
