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November 2023 by Jaclyn S.
Very clean, the customer service was very helpful after I showed up and couldn't get any of my stuff from my unit because the code I had was overwritten by the code for my second unit I was transferring to, so I had to come back a different day for my stuff. Kinda stinks I can't get into the unit the first time outside of business hours purely because the code won't let me into the building, not because I actually need anyone's help to access the keys already in the locker, which has been a bit of a struggle because I'm storing my things 9 hours away from where I am currently.
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November 2023 by Tony B.
All preparation went exactly as advertised. Employee on site was very helpful showing me how the lock works, where to put my car, and answering any questions. She provided a map which she marked to show where my storage unit is and other points of interest. Without her help it would have taken some time to get oriented
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August 2023 by Charles Depietri (Father)
Staff was very professional. The site itself is very clean and secure. Pricing is moderate and everything you need is supplied. Sorry no photos to post however this establishment is centrally located in the northeast section by hilltop .
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July 2023 by Datss Dessi
Karla Helped Me Very well N she had good customer service And I recommend people to come here and get a storage unit at this location
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July 2023 by Steve L.
A very helpful manager, a very clean and secured facility, and a good value for the unit I selected.
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June 2023 by Brittany Howe
We have had great service at this location. We have been a loyal customer since 2019. From check in to check out Karla has been an exceptional on-site contact throughout!
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June 2023 by Tami Halverson
This is absolutely ridiculous. I have been a customer now for 3+ years, pd on time and I get treated this way. I need to access my unit and I have now left 2 messages for the property manager never a return call. I have spoken with 2 employees and now I am told I have to hire a locksmith. I have had my lock removed in the past, this should not be my responsibility. The least you can do is help me out. I plan on taking my items out soon because your prices are too high and then there is no customer service. I have been a property manager of apartments for 16 years and I would never treat my residents this way.
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June 2023 by T T
The lady behind the counter is extremely rude my friend won a storage locker through storagetreasures and I was authorized to pick it up. So I drove an hour to get to the public storage and the lady refused to let me into the locker until the moving truck arrives in the morning. Per the rules of storagetreasures auction site I have 48 hours to clean out this Locker. Nowhere does it say that it has to be in one go. I have been doing this for five and a half years and this is the first time I've ever been treated so rudely by somebody who works in customer service if you don't like your job and get a different one. But this is how I make a living. Unbelievable!! Storagetreasures has even tried to call her now five times and she does not pick up the phone and she is at her desk. Wonderful customer service skills
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June 2023 by Moomoocutie
Well I've been paying 57 for my storage and someone has been going through from the top I tried to tell them but it's not changed so now what? Plus most times I go even in the day hours doors are locked noone there ..why? My price went from 20 something to 57 dollars and why it's the smallest unit you have dang .,.
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April 2023 by Anita Rubalcava
Went to facility when I reserved unit online..to make sure I did it properly and did not owe anything on 3/29 for a 3/30 move in. I was told NO I asked to see the unit to make sure it was big enough visually. I was told I can show you a video. So customer service sucks...they call them selves giving first month for $1 but then they charge you for a lock they add a process fee and mandate insurance where is the discount if after all charges you still paying prettyuch the same price...they charge a process fee but don't do the job to show you how to use the facility...so why charge? Never again will use a public storage company a
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April 2023 by Mike Wiggin
Karla is Amazing, super knowledgeable and very good communication. Since day one I have been impressed with her customer service, the facility is secure and well maintained with easy access with keypads and convenient location.
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April 2023 by Liwaii Sani
Rented a space today. The facility is clean and very secure. Property manager Karla answered all my questions. She was great.
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April 2023 by Brett Anderson
New state of the art convenient storage facility where I feel safe with all my belongings knowing that each floor separately secured and movement is tracked within the facility
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April 2023 by J.
Karla really helped me out ...very friendly and understanding we need people like her working in these establishmentsThanks So Much for All Your help!!!
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April 2023 by Trina Lampj
Karla was extremely friendly! Great place highly recommend
