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October 2023 by Jen Shaffer
Awful! They're short staffed in the drive thru pharmacy, which I understand is not the fault of the person working there. I just spent 30 minutes waiting in the drive thru at the front and the person working refused to even look my way. There's a sign there that says to please be patient, so I did not ring the call button as that certainly wouldn't help things.After 30 minutes where she continually took every person in the inside line, I rang the call button asking if she could please take 1 drive thru person because I'm too sick to come inside. She was very rude to me and told me they'd been there first. Then said I should have hit the call button. Then said, "Do you want your prescription or do you want to argue?" Never going here again. They are continually understaffed.
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October 2022 by Liz C.
If I could give no stars I would. Have been in Columbia Heights for 22 years and my husband has used this pharmacy for the entire time. I do not use this pharmacy because of their practices but because he has been there for so long and the fact we live approx 1 mile from there he stays with them. This is the most unprofessional pharmacy I have ever been in. The worse part about it is they know it and could care less. During the height of the pandemic they used that a a reason to be unorganized and slow. So many issues not enough lines to post them all. Just to hit a few issues, revived the wrong prescriptions three times, waited over 2 hours multiple times for service, called prescriptions in at 8 in the morning and at 5 pm never ready and asked to wait again. They always have the drive thru closed stating phone not working. Went today for a prescription that was called in 4 days ago to be told by a rude person after standing there being ignored for 6 mins while she typed her report that they were still working on it. Really???? And of coarse the sign was up saying to go inside the phone in the drive up was down. I have cancer and did not really feel like going in. My husband had a prescription he has taken for 15 years that they kept saying the Dr would not renew. He went without it for 2 weeks when the Dr verified it was still an active prescription. Finally it was refilled. It really goes on and on and just without a doubt the worst place ever. Do not go there. Go to another location
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May 2022 by Chuck D.
I have had many problems at this particular Walgreens store. Last was I went to pick up my insulin and it says nine on the package yet it only had three in the package. I also use a libre freestyle sensor. I have had two that it went bad on me. Thanks Chuck D.
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November 2021 by Molly M.
DO NOT GO HERE! We escorted our family member here for their SCHEDULED Covid booster shot. This Walgreens set up the appointment online. After arriving early (but having to wait in a long line), we were informed that they "stopped giving out boosters at 3pm today" There was no further explanation, other than "you need to go back and get ANOTHER appointment". Wtf Walgreens! How about a big apology for screwing it up BIG TIME? We will not be using any Walgreens ever again (including prescriptions or any other service).
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November 2021 by Johana R.
So I just left the doctor an hour ago and since I live close to this location I had my doctor send my prescription here . When I come to pick up my prescription that's when they tell me that I have to wait for an hour because they are giving people vaccinations . This is a pharmacy where we ( the people who are sick come to get medicine that's need it ) . And the person who is filling the prescriptions is so rude which is unnecessary as well . So here I am waiting for one hour and half for my meds . This was obviously a mistake to come to this location and will never visit again . After the hour I went to pick up My prescription and the pharmacist told me that they cannot fill my prescription because they were giving covid shots . I just was tested for covid and my cough have been horrific . I had to go to another Walgreens and call the clinic so that they could send my meds to the other Walgreens .
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August 2021 by Abdirashid Gerow
Hilltop Walgreens is the best.Tge employees at the pharmacy are very friendly and professional. We chitchat whenever I go there.They are like family. I think it is the way they are trained because even the 2 days employees deal with you just like those who have worked there for long.
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June 2021 by Chase Masters
Does not do passport photos.
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June 2021 by Deepali D.
Worse branch do not go there.yThey charged my insurance for covid vaccine which my son did not even take. And later they won't even pick the phone . Walgreens in circle pines spent 2 hrs to hunt down the pharmacist in hilltop. They make their own people hold for hrs. Thanks to circle pines pharmacist they were able to resolve the whole thing. Very frustrating experience with hilltop.
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April 2019 by Alan R.
If I could give this pharmacy no stars I would. They are consistently out of medication and have made several mistakes on my prescriptions more than once. Luckily I'm someone who listens to my doctors notes and review my visit summaries before I take my meds. I am changing my location and do not suggest anyone use this location for your prescriptions. It is not safe considering how many times they've messed up my prescriptions. I'm surprised they're not monitored better considering that this is Walgreens. I'm very disappointed, honestly annoyed, and wanted to share my experience in hopes that it'll help others find a better pharmacy for their medical needs.