Advance Auto Parts

Auto Parts
Hours: The Advance Auto Parts store provides automotive aftermarket products and free services like battery testing, installation, and engine code scanning. The staff is consistently described as friendly, helpful, kind, and knowledgeable. Customers report excellent and professional customer service experiences, with specific praise for the efficient and helpful counter service. Many note having a great experience and never a bad one when visiting. However, some logistical issues are noted, particularly with special orders. Communication between staff members can be lacking, leading to problems like delayed notifications for arrived items and difficulty locating set-aside parts. The store's system for tracking orders and payments may also be limited. For basic, in-and-out needs, the store is considered great. The overall sentiment is positive, with the helpfulness of the staff highlighted as the best part of the experience, though the store's internal processes could be improved.

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1. St. Louis Park, Minnesota