Budget Car Rental
Car RentalHours:
10530 Excelsior Blvd, Hopkins MN 55343 Hours
About Budget Car Rental
Budget Car Rental provides a consistently positive rental experience, according to customer reviews. Customers praise the friendly and efficient service of staff members, particularly Brian and Kai, who are described as great-hearted, quick, and manager material. The manager is also commended for their kindness and straightforward approach. Despite some negative reviews, the majority of customers defend the staff, acknowledging the challenges they face, such as dealing with difficult customers and limited inventory. Customers appreciate the staff's efforts to provide clean cars, process refunds promptly, and go above and beyond to ensure a satisfactory rental experience. Overall, Budget Car Rental is highly recommended for its reliable service and exceptional customer care.
Most Recent Reviews
May 2026
5 ⭐ experience with Mike. Customer service was above and beyond to put me in a vehicle and get me on the road. I was treated with such respect and kindness. Mike was fast on delivery in every area. Highly recommend!
May 2026
Marissa was so helpful to get us on the road after a rough start that had nothing to do with budget. She was kind and respectful to to situation and took the time to talk to manager Mike to help and follow through after the weekend. We were so grateful for both your help
August 2025
Absolutely amazing. Made a reservation through Costco. Fire deal. Great service. Bryan is an absolute legend. Protect this man at all costs. Dude is a one man show and it was insanely busy when I picked up, but he still had a solid attitude and quick service. Can’t ask for much more. Give Bryan a raise!
More Comments(58)
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