“I brought in the glass from framed art that I needed cut to size.
They have also duplicated a broken pane from a light fixture, and made a new shelf for my refrigerator.
Great service from friendly people.”
“Chad was very helpful and shared consistent updates as they navigated a complicated process of working with my insurance, accessing parts, and managing repair needs between Rivian and their shop. Would use LaMettrey’s again if needed!”
“Fantastic service, I needed new tires after getting a flat the night before. Andy was very accommodating, helpful, knowledgeable and I always have a great experience here.”
“Excellent customer service at Crystal location: my insurance company hooked me up with City Auto Glass to replace my windshield. Respectful, communicative and took care to get me out of there quickly. Highly recommend!”
“I had five places give me estimates to repair my car. I went with Bon because it seemed like they were serious about doing a good job at a good value. I made an appointment to drop my car and they had it done right on the day they said it would be done. The bill was exactly what they had quoted, and the work was perfect. I’m really impressed to have a straightforward experience at a business where everything was done according to plan. Highly recommend.”
“Great experience!! They had our 24 year old car's rear glass in stock. Got us right in and did a really clean job. Great service at a great price.
Thanks”
“Man these guys were fantastic. They were able to get me in quickly, did a wonderful job, and at a fair price. I specifically worked with Carl and he even reached out to let me know I could come in earlier than my appointment time if it works out - say less. I showed up at 1:15 and was sitting in my car with my brand new window by 1:50.
If you’re looking for service, I can’t recommend these guys enough. Fair pricing, quality work, and timely service. Rare to find these days!”
“I came in on the recommendation of my brother and I’m so glad that I did. My front bumper came off and I was terrified of the cost to fix it. The guys here are super friendly, knowledgeable and honest. I was given a very reasonable price to fix it and it looked great too. Thanks guys!!”
“Adam and team went above and beyond repairing my vehicle! I had taken my car to Gerber Golden Valley about two weeks ago to do an out of pocket repair on a small plastic trim piece on the interior of my car, something that just needed to be removed and replaced.
Unfortunately, after going to get the vehicle there had been noticeable damage down to the primer on the interior paint. There were dents as well done by tools on the top of the door frame. I gave them two attempts to repair the car, however the paint job was botched and uneven. Eventually I picked the car up and was at a loss.
I contacted the Gerber corporate team and spoke with a few people who put me in touch with Adam. I wanted someone who would take my car and make it look 100% how I brought it originally and treat it like their own car. Adam is the type of guy you need in a significantly higher position than where he currently is, he's severely under utilized and his level of customer service warrants a title and pay raise. He totally 180'd the previous experience I had and restored faith in this company.
He arranged a loaner and paid the daily cost for me right away. We had a slight issue where enterprise had not heard from them to cover an additional day, however I called the front desk and within one minute she had resolved this. Additionally, Adam replaced components that were damaged from buffing and even took out scratches on the vehicle the other location did not even do out of his generosity. The detailer mentioned they spent several hours cleaning the vehicle, which is a huge kudos to them as well. The entire team was fantastic. Adam communicated with me every step of the way, even bringing his team in on the weekend to make this right.
I hope corporate, and all future customers, see this review and know they can put 150% confidence in Adam and his entire team. Everyone here should be recognized for their phenomenal customer service, quality work, and genuine kindness. I know this was frustrating to many of them for the late hours and long weekends, but please know I will value it more than you can realize.
Truly, thank you Adam and team! I hope you all get some serious recognition for your wonderful work here.”
“Mark was very professional with helping me replace my windshield, scheduled it for the very next day for a time window that suits me, he was very prompt and kind.
Thanks guys for the help!!”
“Updated from my previous review notes- I just got home from picking up my vehicle and I am very impressed after looking over the updates and work that was completed this week. I dropped my vehicle off Monday morning and the entire process felt smooth and easy. Communication was clear and each step was detailed and explained well. I want to shout out Eric for being very professional and giving superb service. He shows pride in his work and goes above and beyond in everything he does.
Truthfully, I brought my vehicle in weeks prior and had a rough experience with communication and insurance issues that were quite frustrating. I understood they wanted to make things right and they absolutely did. I would highly recommend the services provided from this location. I appreciate their pride in their work and their desire to make things right. I love my new vehicle and they did a great job making sure it looks as good as new. Thank you for the outstanding service!”
“Outstanding Service and Quality Work!
I recently had some body work done at Scott’s Auto Body, and I’m extremely happy with the results. Bo did an excellent job on my car — the craftsmanship and attention to detail were top-notch. The repair was completed on time, and my vehicle looks New again.
Scott and Bo was real friendly, professional, and kept me informed throughout the process. It’s clear they take great pride in their work and value their customers. I highly recommend Scott’s Auto Body and especially want to thank Bo for the excellent job!”
“If you're looking for a sign, this is it -- stop reading this review and call to schedule your service! What you can expect from Midwest Clear Bra is professional, prompt, white-glove service, truly. I chose Midwest out of 4 quotes I received for PPF because of their competitive pricing, excellent warranty and reviews, and most importantly, because their packages included the headlamps and door edge guards too -- which their competitors did not! Scheduling was a breeze, and Mark was a pleasure to work with from start to finish. Everybody on the Midwest team is a delight to interact with, transparent, and proud and passionate about the work they do. I appreciated the time Mark took, when I dropped of my car, to discuss how the film would fit on my car based on the way it was cut. Their team went beyond the extra mile with my Spyder, and buffed out the oxidation in the headlights. They treated my car better than I do, and thanks to them, this 25 year old gal will be looking this good for many, many, many more years, and many, many, many more miles. I'll be recommending them to everybody!”
“Very professional and great communication throughout the process. Amanda was great to work with and guided me through the entire process. The work done on the car was terrific. Highly recommend LaMettry’s.”
“The bumper on my vehicle was slightly knocked off from a hit and run and Brian was generous enough to take the time to remove the bumper and clip it back on. He did this free of charge when I stopped into the shop and it took about 15 minutes. I am so grateful because another quote I got would have been at least $1,000 to fix the bumper, but the damage didn't seem significant enough for it to be completely replaced. I highly recommend this repair shop!”
“I was very happy that State Farm Insurance connected me with CarStar of Eden Prairie and with Enterprise Car Rental of Eden Prairie!
I dropped my car off at CarStar Monday morning. They arranged for Enterprise rental car agency to pick me up. Wednesday morning CarStar reported that my car was ready. I left the rental car there and drove my car home. They arranged for Enterprise to get their car.”
“It was so quick and easy. Brian was super flexible with my work schedule and did a great job replacing my front drivers side window as well as answering all my questions. Second time I’ve used Caliber and I would highly recommend them to anyone. I called around to a handful of places and they gave me the best price by over $50.”
“I brought my vehicle in one year after it was repaired following a collision, right before the warranty for the repair services expired. Jeff and Dave were great - they got my car in right away and explained exactly what was wrong and what they did to fix it. There were issues with the length of time I waited and they happily honored the warranty. Great experience and I’d definitely recommend them and use them again.”
“Couldn't have asked for a better experience woth Minnetonka Auto Body. David was very helpful, straight forward and didnt try any of the sales tactics that other shops deploy. Hopefully I won't need his services again but if I ever do I know who to call.”
“Kirk and Ashley are absolutely amazing- if you need affordable body repair without sacrificing quality of work look no further. They do guarantee anything and everything they repair, -also, if a minor issue ever were to arise they handle it immediately-This shop does A++ work and I highly recommend.”
“Wonderful service! My car's drivers-side door (2010 Honda Civic), was creaking and popping for the last few days and today it stopped opening entirely without forcing it. Originally took it to Youngestds in Waconia to have it looked at but after examining it they recommended I bring it here instead. We found out that the front panel and my driver's door were clicking because they had been bent inwards. Initially I was super worried that the costs of fixing this were going to be more and with the holidays right around the corner, the last thing I needed was an expensive car repair. After a quick phone call they said they could get me in and give me an estimate for the costs. Once we dropped off the car, one person came to greet us and get a quick look at the car. Afterwards, she went back inside and got another gentleman who came out with one tool. That one tool instantly solved the problem! He managed to wedge it in between the door and front panel and gently pop out the bend that was causing the door to not open. The entire ordeal took less than 5 minutes and they didn't even charge me. I am super grateful that this problem could be easily mended with two kind souls and one little tool. I will definitely return for any other repairs (hopefully not expensive ones 😉) that my car may need.Thanks a bunch you guys, definitely made my day! Happy holidays! 🩷”
“Incredibly honest and considerate business. Shout out to Ramin specifically, I brought my car to repair a broken mirror and his attention to detail identified an oil leak that almost spelled the death of my car, which I and my friends rely on. He referred me to a mechanic that he trusts who also took very good care of my car. Ramin and/or his crew also fixed an annoying looseness in my side mirror that I was more than willing to just deal with, AND Ramin came with me to my car to make sure the mirror’s angle was to my liking before I departed.
The people here are doing amazing work for an incredibly fair price. If you have issues with them, I recommend trying introspection first. As long as I am in Minnesota and need body repairs on my car, I am coming to Oscar Auto Body.”
“I love this place! More and more rare to find such awesome customer service. After my front license plate and bracket had been stolen, the new bracket came with rivets I couldn’t install on my own. After a dealership told me I could wait in line behind everyone else and it may take hours, I checked to see what was nearby, crossed my fingers and drove over to the downtown Minneapolis Caliber Collision. They were so busy, I couldn’t even pull into the parking area. When I explained my problem, I was assured that they could help me, and a mechanic immediately went out to my car on the street, using their own screws instead of the cheap plastic rivets. Everyone was so friendly and when I tried to pay, I was told that a good review was all the payment they wanted. I am so impressed with this company!”
“They were great. Worked with my insurance, great communication and follow through. I didn’t know what to expect but it was better then then I expected. Thanks!”
“I had a great experience with Caliber Collision thanks to Kendra! She did an excellent job communicating with me from start to finish throughout the entire repair process. After I brought my car home, I noticed an issue, and she didn’t hesitate to help me right away. Her professionalism, responsiveness, and customer service were truly appreciated. I 100% recommend working with her if you want someone who genuinely cares and keeps you informed every step of the way!”
“I'd like to give LaMettry's 5 stars for effort alone, but I can't. Having my car in for a repair after an accident in which the other driver drove into the side of my car, LaMettry's took exactly 6 months to the day to get my car repaired. My car is German, and shipping delays accounted for a month's wait time. It took another month to complete the repairs and repaint the side of the car. So why 6 months and not 2 months? LaMettry's kept getting things wrong. Repeatedly. To their credit they always wanted to make it right. The car needed to be repainted three times. Panels or doors kept not being aligned properly. A lot of details kept being missed, or they'd fix one and then create another, or forget about one more thing. I believe I had the car back in to their shop at least six more times over those additional 4 months, and it was only completed on the 6 month anniversary of when I originally dropped the car off because I contacted the general manager and told him it was the 6 month anniversary since I'd dropped the car off. He had me bring the car in that day for the last item to fix, something I'd been waiting on for a month, despite his weekly updates on why it couldn't be done during that month.
LaMettry's was my only real choice for where to get my car repaired, since they're the only shop in town certified to work on my brand of car, and since the repair was serious, involving body/frame damage, and the car was relatively new (under 10K miles), I wanted the repairs to be as close as possible to how it was out of the factory, which is what those certifications are for.
So I'll rank LaMettry's like this (out of 5 stars):
Quality of mechanical or body repair: 5 stars
Quality of paint repair: 3 stars
Quality of execution: 2 stars
Quality of customer service: 5 stars
Attention to details: 0 stars
Timeliness: 1 star
Overall satisfaction with total job after additional time to do it right: 4 stars
Overall final quality rating of LaMettry's: 3.5 stars”
“This place is awesome! Very reasonably priced and great customer service. They even cut a new piece of glass for me at no charge after the first one cracked at some point in the car (in the frame). They are willing to do small jobs for you while you wait and are great to work with. I recommend calling ahead since their job takes them offsite frequently during the day. For one of my orders, I dropped it off one afternoon and it was ready the next morning. Will definitely continue to use them!”
“Great work repairing my “deer-inflected” BMW iX. They were efficient and as quick as they could be (what with BMW OEM parts being stalled a couple of times). Dave & his crew were pleasant to work with and communicated regularly on the status of my auto body repair.”
“Dawn and her team at Sears Body Shop did an exceptional job of replacing my windshield and rearview mirror on my vintage SLK convertible! I would work with them again in a heartbeat!”
“A scooter ran into my car and the handlebars dented the whole front passenger door. I didn’t have collision since it’s a 2006 and the scooter driver didn’t have insurance. They pulled out the dent and didn’t charge me. I am definitely recommending HAB to my friends and family!”