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January 2024 by Christopher Maness
Scheduled an appointment for an oil change, I had more than enough time to get there. The whole staff is GREAT! I have been going there for 17 yrs or so. Paul and Chris both have 40 or more yrs off mechanic experience, with 3 other guys and adding, says it all right there. Adam and Pam, greet you to start your service. Next time, don't start searching, just call Sparks Smith Nielsen in Hopkins. Need it towed? Just let 'email know.
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January 2024 by Mariah Green
My boyfriend and I are so impressed with this place. Every single person we talked to was kind and informative. The pricing is beyond fair and they were so quick. I highly recommend Sparks!
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December 2023 by Jason Wenschlag
I was once a customer of a different shop across town for 35 years, and I never thought I would find another place that put me before profit, where I trusted both their word and their work, without question. Then I discovered Sparks! These guys are responsive, honest, friendly, and reasonably priced. They are close to our new home and I am thrilled to give them my business! Thank you Adam, Paul, and team.
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December 2023 by Alexander Klyuch
Let’s take away the fact that I’ve know the new owner for over 30 years.I brought my truck in and told them of the problem at hand. They drove my truck and agreed that it did have the problem I told them about . They couldn't figure out the problem and told me to go to Ford with the issue and then charged me for agree with me that my truck has the issue I told them about. Talk about a waste of time! I should have sent them an invoice for wasting my time. It all starts with walking in the front door and being greeted. No names but the man behind the desk has no social skills at all. There’s a lot of places to get your car fixed explore your options is all I’m saying. Didn’t even have the decency to call me back.
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October 2023 by Lt. Bridget M.
We first met Paul and Sparks Automotive in the early 1990s and he became our vehicle wizard. It has been more than 30 years and we live 1,845 miles away and even tonight, as we have a van that I am thinking mat be time to end our relationship with I invoked Paul's name and said out loud that I am SURE Paul could save it or honestly tell us if it was time to part ways.We moved to California nearly 20 years ago - just a day or two before we left a final trip to Sparks was made to get the vehicle in tip-top shape and to say goodbye. Now, I don't know if Paul would say he has thought about US in the last 20 years but I have often wished we had found another gem like him.I'm writing this to say HI to Paul of course, but also to let any of you know that if you are reading reviews trying to decide if this is a trustworthy place that I believe you have found your forever auto shop. When I come into town in the next few months to check on my mom, I can see a visit to Sparks in my future.
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September 2023 by Milan Solarz-Patel
I have never written a review for an auto repair shop, but Sparks Smith Nielsen deserves a great review. These guys are passionate about cars, knowledgeable, and most importantly honest. It is owned and operated by Paul and is not part of some franchise operation where the mechanics change constantly. Paul, Adam, and the entire team are vested in the reputation and quality of service. I would not go anywhere else for a car repair or regular maintenance.Also, I brought in a 1979 Fiat 2000 convertible that most places would not even touch because it is old and problematic. It has never run better since I brought it here for repair and my bill was extremely reasonable. I highly and strongly recommend this auto repair shop, especially if you have an older or specialty vehicle that needs someone with real car expertise and knowledge.
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July 2023 by Judy Raether
Excellent customer service and equally excellent car service. This is a true gem!Best experience with my car I've ever had!
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June 2023 by J T.
It's cheaper than a dealership and I would recommend them to my little sister. I trust Paul and Adam completely. They do the profession proud.
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June 2023 by MR Logan
Everyone should have a shop they can turn to that is reliable and no BS. Good mechanics who can diagnose problems rather than swap parts at your expense.
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April 2023 by Brad Hampton
I love this shop. I have been using them for a while now. They don't lie to you just to get your money. They do the job correctly. I will always go here for my repairs. They are a good group of guysServices: Air conditioning
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April 2023 by Dean W.
excellent auto repair shop! I brought my 2014 Ram 1500 in for repair, it was making a horrible, grinding noise. Turns out that it needed a new wheel bearing and a new CV axle joint. Sparks Smith-Nielsen was able to get the repair done and get me back on the road. They even saved me the headache of dealing with my vehicle's warranty company to assure everything was taken care of on that end.I have also used the Smith-Nielsen repair shop on Blake road in Hopkins. Both locations do great work at a fair price. They can take care of anything from an oil change to major repairs. I will definitely use this shop again in the future.
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February 2023 by Brian Milchak
I had a great experience here! My 2005 Honda Civic had an oil leak. Sparks repaired the issue and cleaned up the engine at a reasonable price, and they told me to let them know if I see any further issues. I plan to return for future repairs. Thanks!
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February 2023 by Thomas K
I went here to get my rear view mirror attached back to my windshield. They told me the glue used to do that was a special kind only available to mechanics. I found the glue online for $5 and confronted him about this finding. He acknowledged then that the glue is widely available.In response to owner's reply: this happened at your shop because i remember asking for advice next door at the auto glass shop as well. I'm not in your system because I didn't hire you.
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December 2022 by Savannah S.
I trust these guys completely. They're kind, fast, trustworthy, and make even stressful car repairs as smooth as possible. They've even given me a loaner for the weekend when I've had to leave my car with them.I really won't take my car anywhere else
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December 2022 by Elizabeth Washko
Paul and Adam are incredible! Super efficient and timely! They were able to quickly get the work done PLUS get extra parts I was unable to find elsewhere. They were able to order it and have it within 20minutes of the order! I wouldn’t bring my car anywhere else! Treated like familyServices: General repairs & maintenance