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“Ryz was very nice and friendly when we dropped off our keys.
Being able to pick something up overnight to get a very early start lets us beat the traffic and have a whole lot of day left. And I really like they way you get your keys at this location”
“Clean space. Nice mgmt. The entire time I have been renting though, at least one door is broken. Getting inside is the most difficult access I've ever come across. Terrible. I'll be looking around again.
Update: Uhaul has bought out Extra Storage which is what this review was for. Uhaul has been excellent. Changing my star rating to 5.”
7:30AM - 5:30PM
12450 Plaza Dr, Eden Prairie
Truck Rentals
“I have shopped and rented from this place for years. The guys are always helpful and very informative of what, how and when to use a piece of equipment you are renting”
“An absolute gem of a shop! Everyone here is so kind and patient. I’ve had battery issues this winter that caused me to delay my appointments more than once, and they were still incredibly sweet and found a way to fit me in each time. They’re thorough, honest, and make sure you understand everything you’re getting. The women up front are especially kind and welcoming. Highly recommend!”
“Eleasha was so helpful in assisting in selecting the best storage solution for my needs. She went above and beyond in providing advice, information, and tips. I have rented many storage units over the years, and Acorn by far has been the easiest to work with.”
“i came up to the cities for a quick trip, and didn’t think i would need my wheelchair. after arriving we decided to do a lot more things. i’m thankful that reddy rents had one and it was way cheaper than any other place in town! it was a nice, quality chair, that was easy to push. the staff was super helpful and friendly! would recommend!!”
“Have a gate between parking lot and trailer lot .
I live in bloomington but come to the Shakopee location specifically because of the great customer service.”
“We rented a 50 foot boom lift / cherry picker for putting up Christmas lights and highway 55 rental made pickup and drop off extremely smooth. We also had questions about operating the machine after getting home and they were very responsive over the phone and even called back the next day to make sure everything was going well. Great customer service and prices were cheaper than most other places!”
“We were referred to Bauer by a friend and couldn’t be more grateful. Theresa and Sebastian went above and beyond to help us. Best customer service we’ve experienced in a long time. They were professional, kind, responsive and generous with their time. We will return for gas, repairs, propane, etc. So impressed!!!”
“I’ve been renting from this Avis for years because the staff makes everything feel easy. They’re friendly, accommodating, and always a pleasure to work with.”
“Service staff were excellent! Check in and out process could not have been better. Staff were very busy and kept everything moving. I remember leaving thinking that this facility was under excellent management and staffed with a great team!”
“I had an appointment Friday June 20th at 11:00 to have a trailer hitch installed. I brought it in and brought a book with me to read while it was installed. I walked to a nearby park to read. Right before 11:30. he called and said it was done. I was very happy with their service and the hitch I purchased from U Haul.”
9AM - 5PM
3216 Winnetka Ave N, New Hope
Truck Rentals
“Shayanna was the best!! She helped us right away when the store opened and gave us clear and easy instructions for an after hours return.
She was so kind and pleasant to work with! Would absolutely recommend you go here because of her.”
9:30AM - 5PM
9300 52nd Avenue North, New Hope
Truck Rentals
“Service lady was exceptional. My 6yr old daughter got stung by a bee just walking up to the steps & the lady pulled out a first aid kit, talked to her, and helped her feel better. She even led us out a back way to the parking lot to avoid going by where there could be bees since my young daughters were scared of getting stung again. She went way above and beyond what she needed to do.”
“This is location is very easy to communicate with, vehicles are clean and rental accessories are clean and in good shape. The location owner is very helpful and knowledgeable about the whole process.”
7AM - 8PM
12200 Portland Ave, Burnsville
Truck Rentals
“Russ (the manager) was an absolute sweetheart. He had my order ready to go on the 'show floor' all set up and offered to help me bring it out to my car! I ordered 2 tv boxes, 2 tv covers, and a roll of movers wrap. Very happy with my visit today.”
“The soace is clean, well lit, and seems to be well cared for.I have been able to add and swap units as my needs have changed. On site staff are consistently helpful and friendly.”
“Rented a small enclosed truck for a one day move. Got there early. Marinda was super helpful. Got me going right away. Same thing on the return. Not familiar with their storage, but would recommend for truck rental.”
8AM - 4:30PM
92 43rd Avenue Northeast, Fridley
Truck Rentals
“Though the pickup spot we'd originally been sent to in Minneapolis was not open Sunday morning, a quick call sent us to a U-Haul store a few miles away. In Madison basically all we had to do was drop the vehicle at the service location in the parking lot, hop on the bicycle, and ride home on the adjacent bike path.”
9:30AM - 5PM
7420 West Lake Street, Saint Louis Park
Truck Rentals
“McKenzie made it so easy to arrange a short-term locker rental on short notice! HUGE help with our move...everything accomplished in just a few minutes...great instructions, codes, unit, security and location so convenient to apartments and condos near the Knollwood shopping area. Thank you so much, McKenzie!”
“Had some difficult family situations etc this month but Quincy and lynnea took such good care of me here several of the employees have been over the top with customer service that’s why I always us this location. They are so through with customers service which is so seldomly seen these days. Appreciate the care this business clearly shows for the people they help service.
There’s a lot of Uhaul shops in the area. I highly recommend Doing business over here”
“We had to break up with U-Haul after too many broken trucks. Budget was great! Staff was super helpful, and everyone seemed to enjoy being there. They even gave us a discount– thanks Kelcey!”
“**Update as of May 2026: new manager seems to be tightening things up. Moved out of here, but things are looking up from before.**
This place was great when the last company managed it. Ever since U-Haul took over it’s gone to shit. They’ve raised my rent 3 times over the past year.
On top of that, I arrived during access hours one day and the facility was closed. Texted the after hours line for help with no response. Main U-Haul hotline said they’re not sure why it’s closed, but they can’t do anything about it.
If you’re going to hike up rent, at least let me access my unit during access hours??”
9:30AM - 4PM
240 Shumway Street South Ste 600, Shakopee
Truck Rentals
“John was amazing to work with at the Shakopee site. I bought supplies and rented a truck! He gave us valuable tips on how to have a successful move. He’s was a gem to work with during a stressful time!”
7:30AM - 5:30PM
305 American Blvd W, Bloomington
Truck Rentals
“The manager and staff at this location are very friendly and helpful. I ship items often because I have family members in 5 different states. This is the only Budget Truck store I will visit.”
“Quincy and the entire crew at this location are AMAZING. This was the best service experience i can remember having. The convenience, the simplicity, the helpful crew, even down to the little things, blew my mind. These people care about what they are doing and put forth effort to make sure everyone has a stellar experience. I’m just floored. I don’t write many reviews and have never written a review like this, but i thought it necessary to do so, I’m just smitten. Thank you for all the help, I know where to go and where I’ll be sending anyone needing any of your services. Nice work, team!”
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“Excellent service to rent a trailer, whether covered or not. John does a great job being on his toes for checking out, orientation, and checking back in. Fantastic customer service.”