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November 2023 by Andrew Z
I would be careful opening any account with this bank within 3 days of me opening a business account I received a massive increase in spam calls for my business asking for my name and funding and lending I can't guarantee they do but it seems very coincidental that it happened so soon immediately when I open the account with this bank
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March 2022 by Maddie Hayes
ATM is almost always down
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December 2020 by Dan M.
On saturday December 26, 2029 they only had 1 teller for the drive up. I had to wait over 40 minutes to cash several checks. This was very frustrating going to this site a day after a holiday and only 1 person handling the drive through window. This is not how a bank is run
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October 2020 by Janet Carlson
I have tried to like this bank. Seriously.. I have an account at another smaller bank and their customer service is amazing. 1) when moving and changing my address I went in and was chastised for not using the app. 2) when changing my address they tried to upsell me on protection for fraud. I have had fraud at both banks. US Bank failed with how they handled it compared to my other bank. Their attitude was prove it. 3) I just moved and had to order checks with my new address at both banks. The smaller bank did it very quickly and free of charge. US Bank just informed me that they no longer give free checks. 4) I have a large medical expense and called to have my limit raised to pay the bill. The person who answered didn’t identify themselves nor did they say I was calling US Bank. I had to ask if I had the correct number. I was then informed that they would have to send in the request, it would take three days and they would let me know their decision on whether or not I could use my own money to pay this bill with my debit card. Time to move all of my business to my other bank.
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March 2019 by John O.
Prefer credit union But need national network Kicks Wells Fargo's a** Aaargh, I would love to just keep banking with WESTconsin Credit Union. However, I no longer live in the area so it is not very convenient. Plus, I can no longer mobile deposit paychecks with WESTconsin. Over the threshold limit. No direct deposit with work. US Bank happens to be in the parking lot of my work office. Opened up an account and have been pretty satisfied. Definitely like having ATM's without a fee all over the TC Metro in Holiday Stations and elsewhere. Minus one star for the charge on mailing the paper statement fee. Fine, I'll get along without. If you ever need a notary, they are happy to help out. Both my co-worker and myself have utilized the service. No charge for either customer or non-customer.
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December 2011 by Scott J.
I frequent a number of businesses in downtown Hopkins and this is one of them. Located a block from my office, convenient to walk to and a friendly staff.
