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March 2024 by Jesse Buhmann
Hiring manager is a joke. I called like 3 times just trying to get ahold of her to touch base. She sends her calls right to voicemail. If I owned this company she wouldn’t be working for me.
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February 2024 by Joshua Degi
We received our cabinets. We spent over 8k on a small basement bar. Not even the 1/4 panel is real wood. You can buy wood quarter panels for just a few dollars. It blew my mind. Single coat of paint without any protective layer. It's unbelievable how poor the quality is. I wouldn't not recommend. Ikea sells a better product
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January 2024 by MIKE ELLISON
Terrible company can not believe products and customer service like this exist.we spent $70k on cabinets and majority came in broken. The wood panels do not even match. Pretty much all the cabinet faces are damaged due to poor packaging. Edges are peeling off. We had to install the damaged cabinets because they would not replace them out hood was wrong size and then resent damaged. The rep came out and just said that is how it is and they will slap some paint on them.
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December 2023 by Julie box
I love my cabinets. The contractor said they were easy to install.
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November 2023 by Darren Koeppen
Cabinets are 6 years old at this point and just look terrible. I was sold on the "solid wood" sales pitch. Unfortunately in the world of scamming it appears HDF and particle board are considered solid wood because it's technically Sawdust glued into a solid board. All of the drawer faces are chipped at the pulls and the raised panels are bubbling at the base. Of course after reading other reviews I received the same response from the salesman "oh that's water damage and fingernail damage" I can assure you the 45 year old cabinets I removed stood the test of time so much so that they were re-purposed throughout our home. I could see if this happened to a cabinet that was constantly splashed from loading the dishwasher or steam from a coffee pot... but that's not the case. As a matter of fact it's occurring in our center island opposite the stove and nowhere near water. I'm working with my salesman to escalate this as I would assume it's covered by the "lifetime warranty". Next time I'll be visiting a local shop to obtain real wooden cabinets.Service: Cabinet design
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November 2023 by Lera Severtson
I love Dura Supreme Cabinetry! I have it in my personal home and love the quality and looks. We get so many compliments when people come over. I’m also a cabinet designer and think it’s the best line to work with. Super easy, love the fact that I can so easily modify things and I believe it fits most people’s needs/wants. Team Central is awesome and so helpful! Highly recommend :)Services: Cabinet design
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September 2023 by Michele White
We selected Dura Supreme rift sawn white oak cabinets for our kitchen remodel. The stain for the lowers is mushroom and the stain for the uppers is onyx. We are thrilled with the finished product. The cabinets are stunningly beautiful, of the highest quality, durable and extremely functional. Lots of options for having the ultimate organized kitchen.
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September 2023 by Sheila McCormick
Our cabinets came on time as expected and when we opened them we were thrilled.I love the finish on the white oak. Our contractor did a great job with the installation and kept telling us that these were constructed well. Loving our new kitchen!Thank you Dura SupremeServices: Custom cabinet design & installation
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September 2023 by H. S. Nart
RUN AWAY!!! This is a terrible cabinet company. I heard they were very good and chose them but severely regret working with them. Unfortunately I will be meeting with an attorney to discuss how to get these issues resolved.Perhaps some people get lucky and get nice cabinets but there is so much poor workmanship and incompetence apparent in my cabinets and with the communications. I wonder if all the good reviews are fake reviews.The Rails and stiles of the cabinets were not square. The face frames and box were not all flush. They built my oven and microwave cabinets to the wrong dimension so my appliances don't fit and will not replace or authorize payment for the carpenter to do the work. I sent them videos and a 4 page document of all the issues in April 2023.I installed the defective cabinets March 2023 and discovered all of these defects. It's now almost September and no one will take responsibility for finishing the repairs and replacement. They sent me the wrong trim order and wrong replacement cabinets. The custom cabinet that had to be rebuilt still has paint splotches, not finished in the interior as ordered, and has scratches.The sales person who came to my home to look at the issues is poorly trained and was extremely condescending and rude to me. Their company will not authorize the carpenter to fully repair my cabinets. There are so many issues and no completion date.
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July 2023 by Erika Coughlin
We have had multiple issues with the cabinets we received and instead of apologies or attempts to make things right we have gotten nothing but excuses and poor customer service. We received the wrong cabinet and then waited more than a month for the right one to come in delaying our whole job. Then the replacement cabinet came damaged and now we are waiting for another month. We were told that we just have to wait and there is nothing they can do for us. I wish we had gone with another company because of the way we have been treated. I understand things happen but is seems to keep happening, the bigger issue is the poor communication and customer service.Service: Cabinet design
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July 2023 by Sherry Bronson
I made a huge order (well over 100,000) through a local dealer. Unfortunately, the dealer has had some major health issues in the family & has been limited in the help they can give us with the reorder process replacing quite a few cabinets that came in wrong, broken, & damaged. Feeling bad for their situation & needing to get moved in to my new home, I’ve reached out to Dura Supreme several times to see if they can help me. The girl answering the phone said she would give my message to the sales rep. Nobody has returned my call. So, if you order from Dura Supreme & something goes wrong with your dealer, Dura Supreme won’t work with the customer even though your complaint is with them with wrong, broken & damaged cabinets.Thank u for your response to my review but as I stated above, as much as our dealer would like to help us, they are unable to due to major health problems, they are a small Mom & Pops operation. We have tried on several occasions, calling the factory, explaining our situation, & they have said they would have the sales rep call us. We have been assured the message is getting to him but we’ve yet to receive a call back.
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July 2023 by Sierra Zaremba
Love their curated color selection and durable finish. We order with dura regularly and have no issues with shipping either. This is a high quality product.
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July 2023 by Lindsey Neumann
Absolutely love working with Dura Supreme cabinetry. My customers get the best bang for their buck which is very important these days! They offer a wide variety of styles and I can customize finishes and products if needed. I also have purchased them for my own home and love them!
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July 2023 by Sophia Perez
Dura Supreme is the TOP vendor that we sell at our showroom and there is a reason. They have one of the strongest paint finishes in the industry, the quality of the cabinetry is incredible, it is so easy to customize with their product, and they are an eco-friendly company. I always lead my clients directly to their products when selling. They also have very reasonable pricing and they can customize many of their items for no charge. They stand behind their product, are so quick to get replacements for my clients, and have some of the shortest lead times in the industry. I will recommend EVERY TIME!Thanks Dura for making cabinets that I can feel safe buying for my clients!!
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May 2023 by Denise E
Our kitchen remodel was a long-time coming and we couldnt be happier with our cabinetry from Dura Supreme. We chose a unique door style called Dash made with a textured finish. This is exactly what I wanted in order to rebel against the Shaker White trend. The finish is beautiful, very durable, and shows nearly nothing, such as fingerprints and smudges. The slab-style door leaves me with no grooves or edges to clean. PERFECT! The multi-colored finish is easy to accessorize to create a special look!A few luxury items were added: a bi-fold door with a roll-out tray on a countertop cabinet to store both our Keurig and regular coffeemaker. Also, a stay-lift door was added to another countertop cabinet to hold our toaster oven. The full-height pantry cabinets with roll-out shelves have changed my life. I highly recommend this company not just for their style offerings but for their wonderful customer service!
