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April 2023 by Peyton Hoenie
Sarah A was very helpful with getting a new account set up for me.
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January 2023 by Emily S
I have Banked with Lake Area Bank for 20 years and have had nothing but issues with them the first year I started banking and now once again. They charge large fees for each transaction if your bank goes negative plus another fee on top of that, it takes them 5 days to transfer funds too so you can't get money when you need it. You can never get ahold of anyone on the phone. They are behind with mobile banking and their app is terrible too. I do not recommend this place. I am about to cancel my account today and head to a credit union.
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November 2022 by Swisha651
I've been using royal for auto loans.sold cars mid loan rolled some negative equity into a small personal loan.No problems great customer service threw out there chains.
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September 2022 by Christy Anderson
I have been anticipating this branch location opening and so glad it's finally open for business. I have had great experiences while banking with RCU, the only drawback prior was branch locations were mainly in Wisconsin very inconvenient for myself.This is a great addition for MN residents who live in the northern suburbs.The Hugo location provides inside branch and drive thru banking with professional friendly, helpful staff. Now there's no reason for anyone who wants a positive banking experience to use RCU for their banking needs, especially with Hugo MN branch now open !! Highly recommend
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September 2021 by AJ Forliti Photography
did not update my information when I reopened checking account. VERY FRUSTRATING
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February 2020 by Tamela Wanless
I love this bank! They are very customer orientated, and most of the tellers recognize me when I drive up. They are very friendly, and make me feel like they truly value my business with them.
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February 2020 by Kathy Penn
I've had my account with LAB for almost two decades and have utilized several branches. I appreciate the small bank experience and have found them to be consistently professional, efficient and personal.
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January 2020 by Michelle Basco
My favorite bank of all time! They are AMAZING at protecting my accounts and have saved me many times when odd things have shown up- way before charges even went thru. ( Received phone calls asking if purchases were mine.) And they know me by name. They know my family. Great small town service with the big bank access to my accts virtually everywhere. Plan on staying with them for the long haul. VERY happy. Service you can't get from the big banks!
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January 2020 by Lori Wick
I love this bank. The ladies there are wonderful. Nice to bank with someone that knows your name.
