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October 2023 by Melanie Zelm
Last week I had to have my Kia towed somewhere for a diagnostic check. Of all the businesses we tried they were the only one that was able to get us in right away. Within a couple minutes of having the car towed in, Jeff came out and had it checked out. The customer service was more than one could expect. Reminded me of the good ol' days where customer service was put ahead of business. 1st time using them and they will absolutely get our business from here on out. Thanks for your help Car Shop!
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June 2023 by Dan Pitcher
Jeff and his staff were outstanding. Even though they did not have the part to repair my truck while I was passing through on my way to the West Coast, they went above and beyond to help me find the part as well as someone to install it a couple of towns over. I cannot thank them enough for being so generous with there time and assisting me. This is a great company, I would highly recommend them, as they seem very honest.
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December 2022 by Dustin and Darian Gilbert
We previously had a terrible experience with Forbes in Hutchinson where we had a bearing and sensor changed and the issue did not resolve. We reached out to the Car Shop initially just to ask some questions about bearings. Everyone there was very kind, understanding and wanting to help. They assessed my vehicle, with no charge and advised that Forbes should be able to warranty the bearing that was changed since it is faulty. When we reached out to Forbes they basically told us to kick rocks, they would not warranty the part and actually swore at us in the store in front of everyone. We decided rather than saving some money by warrantying the bearing, that we were so impressed with The Car Shop that we would pay them to fix it in addition to some additional work. They got us in quickly and fixed the car within 2 days. They called with every update and did their best to stay in our budget. Kevin knows what he is doing and was able to solve our mystery issue with my 4-wheel drive and cruise control system that we had been chasing for 6 months. Jeff was very helpful and the sweet lady in the front of the house is a rockstar! I will only be bringing my vehicles to The Car Shop from now on.Services: General repairs & maintenance
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December 2022 by Jeremy Everhart
When other places were not going to work on my car for days, Car Shop got me in and got me up and on my way, pronto
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July 2022 by Cleo Abraham
They does a great job on your vehicles. They have reasonable prices.
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March 2022 by Earl Schenheit
Jeff took rig right in, even before hours, and repaired tire. Fast and efficient. ThanksService: General repairs & maintenance
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March 2022 by David Fulton
Called for help based on other reviews I read online. Their service didn't disappoint me. My daughter was working in town and her car wouldn't start. They got her back on the road in no time at all.Service: Battery
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December 2021 by Andrea Norsworthy
Brought my vehicle in for an alignment. I was charged $60 to be told that something was bent and that I needed to take it to a body shop. Turns out that my lug nuts were all loose and my tire was ready to fall off!Service: Wheel alignment
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December 2021 by acgyu
Honest and courteous staff. Really go above and beyond to ensure customer satisfaction. Highly recommend and I will continue to do business with them in the future.Services: Oil change
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July 2021 by Gary Joned
John was fantastic!! My wife and three kids were starting a two and a half hour trip south from Cokato. Started their trip with a dead battery. After a neighbor jumped the vehicle I called John for a battery test and he and others were waiting for them as they pulled into the parking lot. In a few minutes they were on their way. They immediately made time for them. The safety of a complete stranger was foremost on their minds THANK YOU JOHN and everyone at Car Shop!!!
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June 2021 by Captainpegs07
Real professionals and I even got the bill discounted when they found the part at a cheaper price than quoted.
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June 2021 by Eileen Kapaun
The guys who work here are THE BEST! I was distraught over my tire warning light on my way home to Minneapolis. They checked everything. Very thorough, and they kept me from freaking out. You are in great hands with this company!
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May 2021 by Pete Kauther
Had a flat tire at about 4pm, they took mine in repaired it. Even though busy. Treated me like a long time friend. What was amazing was how busy but still took the time with each of the 4 people getting stuff done. Might of been the best experience I've had at any auto repair ever in 60 years. Go there
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April 2021 by Krystal Moses
Super friendly and genuinely care about the work they do! Go above and beyond even for the little repairs. Will definitely be make this place first choice in the future for anything automobile related.
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April 2021 by Lance Jacobson
Great customer service! Help me fix my car window in less than a few minutes. Great people highly recommend!
