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“Factory Direct Furniture has proven to be our preferred destination for all our furniture needs, despite being an hour away. Their exceptional customer service stands out, particularly when I needed specific dimensions for my recent purchase. The staff went above and beyond, showing multiple options in-store and following up with additional choices via email. Looking forward to the arrival of our new couches!”
“Awesomely fast! We found out our tenants fridge died at 8 a.m. We had a new one delivered set-up and running by 3 p.m. It is important to us that our tenants are treated well and given prompt service. as Bartco Rentals grows we will have Sears Hometown as our main vendor. We have to have it done right the first time. That's how you run a business. Best of all when we called we didn't have to talk to a call center in North Carolina or Ohio like a Big Blue Box made us. THANK BRETT!”
“Great customer service! Our dishwasher wasn’t working, so sent them a text with some details. They got back to us the same day and were able troubleshoot the issue via text. They easily could have sent out a tech and made a few bucks, but took the time to help us free of charge. Will definitely trust them with any future repair issues!”
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
“We needed to replace a lift chair for a family member and it did not take us very long to do so. Great selection, prices, and quality. The staff was knowledgeable, helpful, and friendly.”