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February 2024 by Chad Nelson
My Son had a very bad experience he had taken his wakeboat to Yamaha motor sports of Hutchinson to get winterized they told him they wouldchange the oil and transmission fluid which is recommended in most wake boats quoted him $600 so he had Yamaha Motorsport go ahead with the winterization once he received the boat and back home he noticed Yamaha Motorsports had not marked on the invoice changing the transmission oil after he specifically ask them to do so and received a quote for said service. So he called Bob the GM who works at said establishment, he had Bob on speaker so myself, my son and his friend could hear the entire conversation.He mentioned to Bob the GM, he had been told by receptionist who confirmed with the technician at the time a transmission fluid replacement was to be part of the winterization on the said boat, but on the receipt which he received it did not state a transmission fluid replacement had been preformed? Bob replies back I have been working in this business for 25 years and we never replacement transmission fluid in wake boats as part of normal winterization and mentioned no one would have ever told you such a thing. My son says well the reception did in fact confirm with the technician who works there that Yamaha Motorsports would in fact replace transmission fluid part of this winterization and the total cost would be $600, and mentioned if the fluid change would not have been part of the winterization he could have had it done by another establishment for about the same cost of $600 but since we had been long customers of Yamaha Motorsports he chose to bring the boat to them. Then Bob proceeds with the comments, "well why dont you just take your business elsewhere then" and Hung Up!!!.I still am completely amazed as I have purchased a New waverunner from Yamaha Motorsports and had them service numerous boats, snowmobiles, and waverunners, and referred many others there as well.To hear such a degree of unprofessionalism still just amazes me as I am a business owner myself and I value my customers and treat them with the most respect.Bob the GM showed me that day your just a number and customer service and loyalty means nothing to Yamaha Motorsport of Hutchinson.
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February 2024 by Troy Randall
I would highly recommend buying your next recreational vehicle from these guys.I just bought my first Side x Side from Brent.I first talked with him about the different options that CFMOTO had and he was very knowledgeable on the brand. Not once was there any pressure to buy at that moment.I returned about a week later and picked out the machine I wanted.Seeing how the entire family got involved during the purchasing process was encouraging to see.I added some accessories right away and picked the machine up about 2 weeks later.There was also a factory upgrade and Brent was on top of it and had the parts ordered and installed before I got there.Thanks again BrentAgain, highly recommend doing business with these guys.
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January 2024 by Seth Steinbach
10/10 recommend these folks are awesome. Bob is a straight shooter and a man of his word, held a motor for me until I could make it out to purchase. Tech’s are great A+ work and more than happy to walk me through the motor, test run, and helped me load it up. The trip from the cities was 100% worth it!
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December 2023 by Tyler Buck
Called this place yesterday about using a load dock to get my bagger out of my truck bed. The guys here didn't hesitate to help and when we got here to unload they even helped get the bike out. 100% satisfied with the customer service here, not only with this but every other time I've come in to check stuff out.
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December 2023 by BriAnna Mueller
The guys here are the best! We needed a place to unload our bike from the bed of our truck and these guys were 100% willing. Thank you!
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December 2023 by jared symington
Very kind people, a pleasure to work with. I've bought 2 mowers from them and they were fair and easy to work with.
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December 2023 by Noah Junker
Bob and the team are excellent people to work with. As a new customer, I appreciate how skilled, knowledgeable, transparent, and passionate the team is about the customer experience, the brands they sell, and the service they provide.
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October 2023 by Dave Wilkinson
There is no need to go anywhere else for service. Bob, Brent, and Brenda and the entire staff are the best. They have gone above and beyond for my needs. I appreciate the friendly atmosphere, speed, and price, of their service.
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October 2023 by Prestocb24
Bought a new Grizzly 700 from them. Great price, great people! Mechanic also made me a plug-n-play harness for a winch on the house. It was worth the long drive for the service we got.
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October 2023 by Nicole washburn
Always willing to go above and beyond to provide excellent customer service. Great experience working with these guys!
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September 2023 by Steve Hysjulien
I have been using Yamaha Motorsports for almost 20 years. Purchased several machines from them, I use their service department to maintain the gear as needed.Just bought a new CFMOTO quad from them -- as always, it was a great purchasing experience...
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August 2023 by Dale Weber
Great people to be there too help you out with anything. Very friendly thank you
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August 2023 by Kevin Kolstad
Dedicated to finding the right part I needed. Followed by the research to back it up.
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August 2023 by Cory Shankle
Don't bother going anywhere else. I was in the market for a new side by side and checked around for the best price. They beat every dealer I called. Bob was awesome to work with and really took good care of us. The customer service here is top notch. They even stayed past closing to make sure our new machine was properly strapped down. Well worth the drive.
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July 2023 by Kristin Jorgenrud
We had a great experience with Yamaha Motorsports! Our family wanted two Yamaha jet skis to start using this summer at our cabin and Yamaha Motorsports made it happen!! Bob, Brent, and Brenda were kind, friendly, and easy to work with. They kept us updated on the status of the jet skis we ordered and they even let us know of other options that became available sooner, which ended up being an even better fit and arrived quickly. We ended up purchasing two jet skis and a trailer from them. They were very professional and knowledgeable and they gave our family a thorough explanation about the watercraft we purchased - how to use them and maintain them properly - which was super helpful. Bob literally went the extra mile(s) for us and we appreciate it!!! ?
