Ideal Credit Union is a full-service financial institution known for fast, fair, and friendly service. Members describe their experiences as fabulous and exceptional, with staff frequently going above and beyond. Employees are noted for being very friendly, helpful, amazing, and working hard to make processes smooth and easy. Reviews highlight that members do not feel like just another client, but feel genuinely helped to succeed. Specific branches in Eagan and Inver Grove Heights receive high praise for great customer service, with many members stating they highly recommend the credit union. Overall, the consistent feedback points to outstanding, personal service that makes banking enjoyable and stress-free.
Maria at Ideal in Inver Grove Heights is absolutely wonderful to work with. She’s friendly, detail oriented and very knowledgeable about her clients needs. She understands and explains the fine print and goes to great lengths to explain the details. We are so grateful for her expertise and understanding.
January 2026
Maria Kincade has done her magic for me yet again. She goes above and beyond to make things easy and articulates all the details very well. You had better hang on to her--she knows her stuff!!
December 2025
I enjoy the convenience and the tellers.i like old fashioned banking and it is a very full service facility.
